Chicago, IL
Retail Leader jobs in Chicago, IL
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at EZCORP. None of these postings publish a pay range. Every posting is full time. The most recent went up on Sep 4, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What they ask retail leader candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
As a Retail Shift Leader and key holder, you'll open and close the store. Walk me through how you'd close safely.
What they are checking: Whether they take cash handling, security and procedures seriously as a key holder.
Tell me about a time you led a shift or a small team. What did you do to keep things running?
What they are checking: Whether they have real experience leading people during a shift.
A team member is slow and makes errors on pawn tickets. How do you handle it during a busy shift?
What they are checking: Whether they can coach in the moment while keeping service moving.
A customer is getting loud and angry at the counter over a loan offer. What do you do?
What they are checking: Whether they can de-escalate conflict and keep staff and customers safe.
How do you decide what to offer on an item, like a tool or an electronic, that a customer wants to pawn?
What they are checking: Whether they understand valuing items based on condition, demand and resale.
Tell me about a time you had to make a decision without your manager around.
What they are checking: Whether they can take ownership when they are in charge.
The cash drawer is short at the end of your shift. What do you do?
What they are checking: Whether they follow procedure and act with integrity when money is missing.
How would you motivate a team to hit store goals during a slow week?
What they are checking: Whether they can keep energy and focus on results through quieter periods.
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