Roles › Representative Patient Access
Silvis, IL
Representative Patient Access jobs in Silvis, IL
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at Trinity Health. Every one publishes a pay range, and they run $15.75 to $23.63 an hour. They are a mix of full time and part time. The most recent went up on Oct 2, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What it pays here
Only some employers publish a range. These are the ones that did, as written in their own postings:
- $15.75–$23.63 an hour
What they ask representative patient access candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
Walk me through how you would register a patient arriving for an outpatient test.
What they are checking: Accuracy and completeness in registration, which affects billing and patient safety.
A patient's insurance needs a pre-certification that hasn't been done. What do you do?
What they are checking: Knowing how to handle payer requirements without blocking urgent care.
How do you explain a patient's out-of-pocket cost when they're upset about it?
What they are checking: Clear, kind communication about money, which is often stressful for patients.
What do you know about Medicare medical necessity checks?
What they are checking: Familiarity with the rules that decide whether Medicare will cover a test.
Tell me about a time you made a mistake entering information. How did you fix it?
What they are checking: Honesty and attention to correcting errors that can cause billing or identity problems.
How do you protect patient identity at the registration desk?
What they are checking: Following ID verification steps that prevent medical record mix-ups and fraud.
On evenings you may be the only person at the desk. How do you handle a line of patients and a ringing phone?
What they are checking: Staying calm and organized when working alone during busy times.
Tell me about a time you gave excellent customer service in a stressful situation.
What they are checking: Patient-focused service, which is the core purpose of the role.
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