Laboratory Support Technician jobs in Fond du Lac, WI

This role works in phlebotomy, Monday through Thursday, 7:30 p.m. to 6 a.m. What experience do you have with overnight work, and how do you stay accurate late at night?

What they are checking: Whether they can stay careful on overnight shifts when labeling and processing mistakes are easier to make.

Walk me through how you identify a patient before drawing their blood.

What they are checking: Whether they always use two identifiers, since a mislabeled specimen can lead to the wrong treatment.

You arrive to draw blood and the patient is asleep and has no wristband on. What do you do?

What they are checking: Whether they refuse to draw without proper identification even when it slows them down.

A patient is terrified of needles and starts to panic. How do you handle it?

What they are checking: Whether they can calm a scared patient and recognize signs of fainting to keep them safe.

How do you handle a specimen that arrives at the lab unlabeled or mislabeled?

What they are checking: Whether they follow the rule of rejecting and recollecting instead of guessing whose specimen it is.

Tell me about a time you had several urgent tasks at once. How did you decide what to do first?

What they are checking: Whether they prioritize stat orders and time-sensitive samples correctly in a fast-paced setting.

What steps do you take to process a sample correctly once it reaches the lab, like spinning, sorting or storing it?

What they are checking: Whether they understand that wrong handling ruins samples and delays results for patients.

How do you protect yourself and others from exposure to blood and body fluids?

What they are checking: Whether they follow safety practices like PPE and sharps disposal every time, not just when it's convenient.