Roles › Customer Service Representative
Fairview Heights, IL
Customer Service Representative jobs in Fairview Heights, IL
4 open roles from 2 employers. Checked Oct 6, 2026.
What these openings look like
2 employers are hiring here: Circle K and Tower Loan. 3 of the 4 publish a pay range, running $15.00 to $16.25 an hour. The rest do not say. They are a mix of part time and full time. The most recent went up on Sep 10, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What it pays here
Only some employers publish a range. These are the ones that did, as written in their own postings:
- $16.00–$16.25 an hour
- $15.00–$15.25 an hour
What they ask customer service representative candidates here
Drawn from the 4 open postings on this page. The ones that come up across several employers are near the top.
Tell me about any customer service or cashier experience you have.
What they are checking: Whether they have worked with the public before, since the job is mostly helping customers fast.
Some of these openings are overnight shifts. How do you feel about working overnights, and how would you stay alert?
What they are checking: Whether they can handle overnight work, which many of these listings require.
How do you check ID when someone buys tobacco, alcohol or lottery tickets?
What they are checking: Whether they take age-restricted sales seriously, since mistakes can cost the store fines or its license.
A customer gets angry because a pump will not take their card. What do you do?
What they are checking: Whether they stay calm, find a fix like paying inside and keep the customer moving.
The job includes making purchase suggestions. How would you suggest an item without sounding pushy?
What they are checking: Whether they can add sales naturally, which the posting lists as part of the role.
There is a line at the register and the coffee station is empty. What do you do first?
What they are checking: Whether they can juggle tasks and keep both customers and the store in good shape.
What would you do if someone tried to rob the store?
What they are checking: Whether they put their own safety first and follow training instead of resisting.
How do you make sure your cash drawer balances at the end of your shift?
What they are checking: Whether they are careful with money and follow cash handling steps.
Get told when new customer service representative jobs in Fairview Heights appear.
One email when something new matches, and nothing else. Unsubscribe works immediately.
Practice a customer service representative interview.
Pick a posting above, paste it in, and Offer runs the interview for that exact role — out loud, one question at a time, with feedback that tells you what landed. The first one is free.
Practice this out loud