Naperville, IL
Commercial Parts Pro jobs in Naperville, IL
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at Advance Auto Parts. None of these postings publish a pay range. Every posting is full time. The most recent went up on May 20, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What they ask commercial parts pro candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
A shop calls needing a part you don't have on the shelf, and they need the car out today. Walk me through every place you'd look before you tell them no.
What they are checking: Whether they actually know the sourcing ladder of special order, FDO and second source, because a commercial customer remembers the one time you said no.
Tell me about a time you kept a business customer who was ready to take their account somewhere else.
What they are checking: Whether they treat retention as real work, since this role is measured on keeping and growing commercial accounts, not one-time sales.
You have three delivery orders ready, one driver in the store, and a shop calling to ask where its parts are. How do you decide what goes out first?
What they are checking: Whether they can dispatch drivers with a plan, weighing distance, urgency and account value instead of going in the order tickets printed.
A shop in Naperville has been buying from a competitor for years. What would it take for you to win even part of their business?
What they are checking: Whether they understand that winning a pro account comes from speed, accuracy and follow-through, not just price.
Your driver keeps coming back late and two shops have complained. How do you handle it?
What they are checking: Whether they deal with a delivery problem by finding the cause and setting a clear standard, rather than just covering for it.
Tell me about a sales goal you missed. What did you learn, and what did you change?
What they are checking: Whether they own results honestly and adjust, because personal and store sales goals are part of how this role is judged.
When you sell to a professional technician, what changes about how you talk to them compared to a walk-in customer?
What they are checking: Whether they respect a technician's time and knowledge and keep the conversation fast, accurate and focused on what the shop needs.
How do you handle commercial returns so they get processed correctly and don't pile up in the back room?
What they are checking: Whether they treat returns and warranty paperwork as a discipline, since mistakes there turn into lost credit and shrink.
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