Downers Grove, IL
Commercial Parts Pro jobs in Downers Grove, IL
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at Advance Auto Parts. None of these postings publish a pay range. Every posting is full time. The most recent went up on Sep 1, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What they ask commercial parts pro candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
A mechanic says the part you sent was wrong and blames your counter. What do you do first?
What they are checking: Whether they fix the customer's problem before assigning blame, which keeps the account loyal.
What does a good commercial stocking program look like for a busy shop, and how would you keep it right?
What they are checking: Whether they understand that putting the right parts on a customer's shelf locks in their business and cuts emergency runs.
A repair shop calls with a vehicle on the lift and needs a part in thirty minutes, but you don't have it. Walk me through what you do.
What they are checking: Whether they know how to source quickly through FDO, special order or second source, since a waiting bay costs the shop money.
How would you build and keep a network of second source suppliers in this area?
What they are checking: Whether they treat outside suppliers as relationships to maintain, which is how commercial orders get filled when the system says no.
Tell me about a commercial account you kept or grew. What did you actually do?
What they are checking: Whether they understand that commercial growth comes from retention and follow-through, not one-time sales.
Three deliveries are due and one driver just called off. How do you dispatch the rest of the day?
What they are checking: Whether they can prioritize by customer impact and still meet delivery standards with fewer hands.
A shop's credit account is past due, but they're also one of your biggest buyers. How do you handle that conversation?
What they are checking: Whether they can protect the store's money without damaging a relationship the business depends on.
How do you manage the core bank and commercial returns so they don't pile up?
What they are checking: Whether they know cores and returns are real money that disappears when they are not tracked and processed on time.
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