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This position has closed. Mercyhealth removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Youth Apprentice CNA - Medical Surgical Unit

Mercyhealth · Lake Geneva, WI · $17.57–$25.48 an hour · Per diem

Posted Sep 23, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How will you balance high school, the apprenticeship and your other commitments?

What they are checking: Whether they are reliable and have a plan to show up on time for scheduled shifts.

Tell me about a time you worked as part of a team, at school, sports or a job.

What they are checking: Whether they can cooperate and take direction, which they will do every shift.

Why are you interested in a healthcare career?

What they are checking: Whether they have real motivation that will carry them through hard parts of the work.

How do you take feedback when someone tells you that you did something wrong?

What they are checking: Whether they can learn from correction without getting defensive.

What would you do

A patient's call light goes on while you're helping another patient. What do you do?

What they are checking: Whether they know to answer or get help quickly instead of ignoring the light.

What would you do if a patient told you they felt dizzy when you were helping them stand?

What they are checking: Whether they know to sit the patient down safely and tell the nurse right away.

How would you handle a patient who's upset or rude to you?

What they are checking: Whether they can stay calm and kind and get help when needed.

What would you do if you weren't sure how to do something a nurse asked you to do?

What they are checking: Whether they will ask for help rather than guessing, which is key for a student.

About the work

What are the most important things you learned in your CNA class about keeping patients safe?

What they are checking: Whether they remember key safety basics like fall prevention, hand hygiene and correct transfers.

Why is it important to write down care right after you give it?

What they are checking: Whether they understand that accurate documentation keeps patients safe and the team informed.

Practice this interview out loud.

Offer builds a real interview for this exact role at Mercyhealth from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Mercyhealth.

Schedule : Varied Shift : Based on high school hours and schedules ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides patient care as assigned and per routine as defined by educational scope, according to standards of care, shift routines, and policies and procedures. • Answers call lights in a timely and appropriate manner. • Documents care provided according to standards. • Maintains a clean work and patient environment. • Maintains supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies. • Floats to various units based on identified patient care needs. • Participates in department or unit performance improvement activities. EDUCATION AND/OR EXPERIENCE Completion of CNA certificate program Participating in a Youth Apprentice program through your high school. CERTIFICATION/LICENSURE Current CNA Certificate in applicable state. Approved CPR or BLS certification required within 90 days OTHER SKILLS AND ABILITIES Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment. Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. SUPERVISES This job has no supervisory responsibilities. PAY RANGE: $17.57 - $25.48 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Click here for more details. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women