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Xfinity Outside Sales Professional

Comcast · IL · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job is door-to-door in single-family neighborhoods. What makes you a good fit for that?

What they are checking: Whether they have the confidence, energy and resilience for outside sales.

Tell me about a time you had a bad day in sales and still kept going.

What they are checking: Whether they can bounce back from rejection, which is part of every day.

How do you stay motivated working mostly on your own?

What they are checking: Whether they can manage themselves without someone watching every day.

What would you do

How would you open a conversation at someone's front door?

What they are checking: Whether they can be friendly, quick and respectful of people's time.

A homeowner says they just switched to a competitor last month. What do you say?

What they are checking: Whether they can stay respectful, gather information and plan a future follow-up.

How do you handle bad weather or tough neighborhoods while canvassing?

What they are checking: Whether they stay safe and professional and keep working in real field conditions.

About the work

How would you plan your route through a territory?

What they are checking: Whether they can be organized and efficient with their time in the field.

How would you explain Xfinity internet and mobile options to a family?

What they are checking: Whether they can match products to needs and explain them simply.

What's your approach to winning back a former customer?

What they are checking: Whether they understand why customers left and can address that honestly.

How do you make sure customers understand pricing before they sign up?

What they are checking: Whether they're honest about terms, which prevents cancellations and complaints.

Practice this interview out loud.

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The full job description

As published by Comcast.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary This job is responsible for promoting and selling XFINITY Residential products and services within an assigned single-family unit (SFU) territory. The role is primarily focused on door-to-door canvassing in single-family neighborhoods, as well as participating in approved sales events within the assigned territory. Xfinity Sales Professional uses strong product knowledge and sales experience to meet sales goals, drive winbacks, and grow customer relationships. Job Description Core Responsibilities • Promotes and sells XFINITY Residential products through door-to-door canvassing in assigned SFU neighborhoods. • Participates and sells at approved sales events within the assigned territory. • Maintains current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns. • Builds customer rapport, evaluates needs, recommends solutions, and communicates the value of Xfinity’s products. • Independently plans daily sales activity, manages assigned turf, follows approved sales processes, and meets established sales goals. • Meets the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions. • Maintains required credentials or licenses where applicable. • Exercises independent judgment and discretion in matters of significance. • Maintains regular, consistent, and punctual attendance and works nights, weekends, variable schedules, and overtime as needed. • Performs other duties and responsibilities as assigned • Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area • Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns • Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations • Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers • Evaluating offers from other companies and framing a response to showcase the advantages of Comcast • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law • Consistent exercise of independent judgment and discretion in matters of significance. • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. • Other duties and responsibilities as assigned. Employees at all levels are expected to: • Understand our Operating Principles; make them the guidelines for how you do your job. • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as a team - make big things happen by working together and being open to new ideas. • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. • Drive results and growth. • Support a culture of inclusion in how you work and lead. • Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Skills Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization Compensation Base Pay: $47,871.00 Total Target Compensation (Base Pay plus Targeted Commission): $81,871.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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