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Workplace Coordinator

Jones Lang LaSalle · Chicago, IL · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coordinated several vendors to deliver an event or project.

What they are checking: Their ability to manage vendors and timelines without things falling through the cracks.

How do you gather feedback from employees about the workplace, and what do you do with it?

What they are checking: Whether they listen to users and act on what they hear.

Tell me about a process you improved in a workplace or office role.

What they are checking: Whether they drive the continuous improvement the posting expects.

What would you do

How would you design a workplace program to get people back into the office and actually enjoy it?

What they are checking: Whether they can create engagement programs the posting asks for, based on what employees want.

An employee's laptop or AV setup fails right before a big meeting. What do you do?

What they are checking: Whether they stay calm and solve the problem fast, since technology support is part of the role.

What would you do if a vendor kept missing service levels for cleaning or catering?

What they are checking: Whether they hold vendors accountable with clear records and follow-up.

Several requests come in at once from employees, your facility manager and a vendor. How do you prioritize?

What they are checking: Their judgment in juggling service requests under pressure.

About the work

How would you use utilization data to recommend changes to how space is used?

What they are checking: Whether they can read occupancy patterns and turn them into practical suggestions.

How do you handle moves and seating changes so people are not disrupted?

What they are checking: Their planning and communication around space management tasks.

What workplace or facilities tools have you used for room booking, work orders or visitor management?

What they are checking: Comfort with the systems that keep a modern workplace running.

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The full job description

As published by Jones Lang LaSalle.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Coordinator – JLL What this job involves: This role delivers comprehensive facilities management services and creates exceptional workplace experiences that enhance employee productivity and satisfaction. You will partner with facility managers to execute day-to-day operations including space management, vendor coordination, technology support, and workplace services. This position drives continuous improvement in workplace functionality while maintaining operational excellence and ensuring seamless facility operations that support JLL's business objectives. What your day-to-day will look like: • Design and implement workplace programs that enhance employee engagement, collaboration, and well-being while monitoring workplace utilization patterns and recommending space optimization strategies • Execute comprehensive facility management protocols including preventive maintenance scheduling, vendor management, and work order coordination within CMMS platforms • Manage procurement processes for supplies, services, and equipment through established vendor networks, processing purchase orders and service contracts in compliance with budget parameters • Serve as primary liaison between employees, visitors, vendors, and service providers, delivering exceptional customer service through proactive communication and prompt issue resolution • Coordinate conference room bookings, space reservations, meeting technology support, and special events requiring facilities support • Administer security systems, access control protocols, and visitor management programs while maintaining compliance with safety regulations and building codes • Support tactical planning initiatives, project management activities, and maintain comprehensive documentation for maintenance activities, service contracts, and compliance requirements Required Qualifications: • Associate's degree in Facilities Management, Business Administration, or related field; or equivalent professional experience • Minimum 2+ years of facilities management, property administration, or workplace services experience • Experience with CMMS platforms (Corrigo preferred) and automated work order management systems • Advanced customer service orientation with proven ability to manage multiple stakeholder relationships • Proficiency in Microsoft Office Suite, with advanced Excel capabilities for reporting and data analysis • Strong written and verbal communication skills with professional presentation abilities • Exceptional organizational skills with demonstrated ability to manage competing priorities under time constraints Preferred Qualifications: • Certification in Facilities Management (CFM) or related professional credentials • Experience with workplace technology platforms and space management software • Knowledge of sustainability practices and workplace wellness initiatives • Project coordination experience in corporate environments • Collaborative approach with ability to work independently and exercise sound judgment Location: Chicago, IL Work Shift: 1st shift, 7:00 AM – 3:30 PM, Monday to Friday This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 49,500.00 – 61,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: • 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

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