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Workers' Compensation Administrator

Camping World · Lincolnshire, IL · $71,600–$109,700 a year · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to talk with an injured employee who was frustrated with the process.

What they are checking: Whether they show care for injured people while staying clear about the process.

Tell me about a time you reconciled financial data and found a mistake.

What they are checking: Whether they have the analytical and financial reconciliation skills the role requires.

What would you do

A store manager does not want to bring an injured employee back on limited duty. How do you handle it?

What they are checking: Whether they can explain the business case for return to work and work with operations leaders.

How do you work with a TPA adjuster to move a stalled claim toward resolution?

What they are checking: Whether they can hold a third-party administrator accountable while keeping a good working relationship.

About the work

Walk me through a workers' comp claim from the first injury report to claim closure.

What they are checking: Whether they understand the full claim lifecycle and their role at each step with the TPA.

What is different about managing claims in monopolistic states?

What they are checking: Whether they know that monopolistic states require state-fund coverage and different reporting, which the posting highlights.

Which claim costs do you watch most closely, and how would you spot a claim heading in the wrong direction?

What they are checking: Whether they monitor medical, lost time and reserves closely to control program costs.

What OSHA recordkeeping do you know well, like the 300 log, and how do you make sure it is right?

What they are checking: Whether they understand OSHA compliance requirements and keep records accurate across many locations.

How would you train location managers to report injuries correctly and quickly?

What they are checking: Whether they can build a simple training program, since late reporting raises claim costs.

How would you use nurse case management on a claim, and when is it worth it?

What they are checking: Whether they know when extra medical coordination helps an employee recover and lowers cost.

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The full job description

As published by Camping World.

We are seeking a highly organized and analytical Workers' Compensation Administrator to join our team in Lincolnshire, IL on a hybrid basis and oversee our casualty insurance program, manage end-to-end workers' compensation claims, and ensure strict OSHA compliance. In this role, you will act as the critical bridge between injured team members, operational leaders, and our Third-Party Administrators (TPAs). The ideal candidate possesses a deep understanding of risk management, financial reconciliation, and the regulatory complexities of claim management across multiple jurisdictions, including monopolistic states. What You’ll Do: Workers' compensation duties: • Participation in full-cycle claim activities from the beginning of the claim event to claim closure • Communicate with location members on injury events and with Third-party administrators for claim management • Align claim activities with business operations, ie - limited duty program • Apply resources such as Nurse Case management, diagnostic coordination • Monitor expenses -- medical, lost time, projected impairments • Outline worker's compensation cases with Gb adjusters and coordinate resolution • Participate in claim meetings and presentation of a training program for claim reporting • Manage worker's compensation claim process for Monopolistic states • Serve as team contact for TPA & claim contact as assigned OSHA recordkeeping duties: • Continuance of conversion process to Origami for real-time OSHA recordkeeping • Timely updating of OSHA recordkeeping for claim events • Respond to applicable OSHA surveys • Serve as contact for OSHA log retrieval and OSHA inspection visits to locations Financial duties: • Participate in financial management oversight of casualty insurance program including Monthly reconciliation of service fees and allocations, and monitoring of IBNR for changes What You’ll Need to have for the Role: • Extensive working knowledge of workers' compensation & risk management administration is required • Bachelor' degree in Business Administration, Risk Management, Finance, or related discipline is preferred • Global understanding of activity -- the timing of reserves, monitoring & guiding of medical claims • The ability to effectively articulate strong verbal and written skills is essential to effectively communicate with location members, representatives of Third-Party Administrator, and Attorneys • Able to thrive in a multi-functional environment and work both autonomously and as a collaborative team member General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. Pay Range: $71,600.00-$109,700.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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