Jobs › Northern Trust

Wealth Management Digital Client and Partner Experience Intern

Northern Trust · Chicago, IL

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used feedback from others to improve something you made.

What they are checking: Whether they welcome feedback and use it, which is central to client experience work.

Why are you interested in digital experience at a wealth management firm?

What they are checking: Whether they have a real reason for wanting this specific internship.

Describe a group project where you helped the team reach a decision.

What they are checking: Whether they can collaborate and help a team move forward.

Tell me about a time you had to learn something new quickly for school or work.

What they are checking: Whether they can ramp up fast enough to contribute during a summer program.

What would you do

You are asked to help on a project and nobody explains the goal. What do you do?

What they are checking: Whether they ask clarifying questions and take initiative rather than waiting.

How would you balance making a platform easy to use with keeping it secure?

What they are checking: Whether they understand that financial platforms must protect clients without frustrating them.

About the work

Think of an app or website you use often. What is one thing you would change about the experience, and why?

What they are checking: Whether they notice user experience details and can explain their reasoning.

How do you think a wealthy client's needs from a digital platform differ from a typical banking customer's?

What they are checking: Whether they can think about the high-net-worth audience and what they expect from a private bank.

How would you find out what clients find confusing about an online portal?

What they are checking: Whether they know basic research methods such as interviews, surveys and usage data.

What does a partner, like a financial advisor or attorney, need from a digital platform that a client might not?

What they are checking: Whether they can think about different users of the same platform, which the role name highlights.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northern Trust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Please note: Each applicant has the opportunity to apply to a maximum of 3 job postings per recruitment season in North America.   Please do not create multiple email addresses to apply to additional opportunities. Posting Close Date: October 9 , 2026, 11:59pm Central, unless the class is filled before that date. Applications will be reviewed on a rolling basis.   We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. WHO YOU ARE • You are pursuing a bachelor’s degree at an accredited college/university with an expected graduation date between December 2027 and Summer 2028 • Preferred majors include Information Systems, Business Administration, Finance, Economics • You have a minimum GPA of 3.0 • You are curious about financial markets and interested in learning more about the financial services industry • You have some knowledge of Product Management, UX Design, Data Science, Research, Statistics, Analytics, and/or Data Platforms, usually acquired through coursework or prior related experience, and are curious to learn more • You have proven analytical, data interpretation, problem-solving, critical and strategic thinking skills through coursework and/or previous internship experience • You have demonstrated leadership and teamwork through projects and extracurricular involvement WHAT YOU’LL DO As an intern at Northern Trust, you will spend ten weeks building relevant skills, working on meaningful projects, and participating in a collaborative program designed to support your early career development. You will work directly with your team on day-to-day tasks while joining weekly program events to develop new skills, network with senior leaders and connect with your intern cohort. A recruiter will work with you to determine the best team placement given your interests, skill set and relevant experience. THE PROGRAM: • Ten weeks • Located in Chicago, IL PROGRAM OPPORTUNITIES: • Professional development workshops • Lunch & Learns with Leadership • Intern Cross-Functional Project Presentation • Intern volunteer event • Social events • Ongoing learnings at enterprise-wide level Mentorship and networking opportunities WHAT YOU'LL GAIN: • Work with multiple stakeholders across product, data, tech, and design to deliver excellent experiences for clients and partners • Research and use competitive insights to create capability maps • Develop and review user stories • Data Analysis & Visualization: analysis of large datasets to extract meaningful insights. • Complete, compile and present a high-quality summary of findings and recommendations for review in a concise and professional manner • Run, create and analyze reports • Support Wealth Management teams in various projects • Develop professional skills related to assigned area of Risk SAMPLE FUTURE CAREER PATHS/TRACKS: Wealth Management Digital Client and Partner Experience Analyst, Associate Product Manager, Technology Analyst, and more as part of our Analyst Development Program (ADP). Salary Range: Salary is $35.00 USD per hour Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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