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Warehouse Lead, 1st Shift

Cardinal Health · Waukegan, IL · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to hand out work fairly when some tasks were less popular.

What they are checking: Whether they delegate fairly and keep the team's trust.

Tell me about a time you kept a team calm when things went wrong.

What they are checking: Whether they stay steady under pressure, which shapes how the team reacts.

How do you keep your supervisor informed without bothering them with every small thing?

What they are checking: Whether they know what to handle themselves and what to escalate.

What would you do

You'd help the supervisor run either inbound or outbound. How would you organize the team at the start of a shift?

What they are checking: Whether they can plan the shift and assign work sensibly before problems start.

A shipment is delayed and a customer will be affected. How would you communicate that?

What they are checking: Whether they can give customers clear, honest updates on delivery timeframes.

This job has mandatory overtime and a rotating start time. How will you handle that?

What they are checking: Whether they can commit to the schedule as a lead others depend on.

An associate keeps making picking errors. What do you do?

What they are checking: Whether they coach and look for causes before escalating.

How do you make sure safety rules are followed when the shift is busy?

What they are checking: Whether they enforce safety consistently even under time pressure.

About the work

How would you schedule incoming trucks so the dock doesn't get backed up?

What they are checking: Whether they understand dock appointments and receiving capacity.

What would you include in a report on workforce productivity and quality?

What they are checking: Whether they know which measures show how the shift performed and where errors came from.

Practice this interview out loud.

Offer builds a real interview for this exact role at Cardinal Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Cardinal Health.

Shift Details • Rotating schedule, 1st shift • Monday - Friday • 8:30 AM - 5:00 PM, and 11:00 AM - 7:30 PM • shift end time may vary based on business needs • Mandatory overtime Job Summary • The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction. What Warehouse Operations contributes to Cardinal Health • Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. • Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Responsibilities • Assist with training new employees on company and departmental procedures as appropriate • Work closely with leadership team to ensure safety, productivity, and quality standards are met • Coordinating housekeeping, inventory control, and complying with all QRA and safety requirements and regulations • With supervisors, plan and coordinate daily workflow and assignments in alignment with warehouse priorities • Leading team meetings, including safety and quality discussions • Solving minor issues and general employee inquiries • Working in production as needed Qualifications • 4+ years of related warehouse experience preferred • Excellent interpersonal, organizational and follow up skills • Proficient in Microsoft Office (including Excel knowledge) preferred • Willingness and ability to operate warehouse equipment (PIT preferred) • High School Diploma or GED preferred • Previous experience leading a team and sharing feedback with employees preferred • Prior knowledge working with WMS system What is expected of you and others at this level • Applies extensive knowledge and company policies to complete a wide range of assignments • Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility • Takes the lead in effectively applying new processes and skills in accomplishing assignments • May provide technical guidance and training to others • Maintains appropriate licenses, training and certifications • Works on complex problems that require independent action and a high degree of initiative to resolve issue • Makes recommendation for new or revised processes and has a role on the implementation • Adheres to all quality guidelines • Works with minimal degree of supervision • Has latitude to make decisions in exceptional circumstances within established guidelines • Provides guidance to less experienced team members • May have team leader responsibilities but does not formally supervise Anticipated hourly range: $25.00 per hour - $35.80 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. • Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs Application window anticipated to close: 09/22/2026 *if interested in opportunity, please submit application as soon as possible The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

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