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This position has closed. NAPA Genuine Parts Company removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Warehouse Associate

NAPA Genuine Parts Company · Sheboygan, WI · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept a work area organized when it was busy.

What they are checking: Cleanliness and organization habits, which affect both safety and speed.

What would you do

You find a damaged item on the shelf. What do you do?

What they are checking: Reporting damage to the supervisor right away instead of shipping or ignoring it.

If you deliver an order to a customer, what do you make sure happens before you leave?

What they are checking: Getting a signature for proof of delivery, which protects the branch.

A customer walks up to the counter while you're picking. What do you do?

What they are checking: Willingness to help with counter sales and serve customers, not just stock.

About the work

How do you double-check an order after you pull it to make sure it's right?

What they are checking: Personal accuracy habits, since the posting asks them to pull and recheck every order.

Have you worked with a bin location system like MINO codes before? How do you learn a new one?

What they are checking: Comfort with location-based organization, which keeps parts findable for everyone.

How do you pack a heavy or fragile part so it reaches the customer undamaged?

What they are checking: Practical packing skills that prevent damage claims and unhappy customers.

How do you handle a customer return going back to the distribution center or supplier?

What they are checking: Care with returns paperwork so the branch gets its credit.

Why is it important to receive items in the computer right away?

What they are checking: Understanding that items not received in the system can't be sold, even if they're on the shelf.

Have you driven a forklift? Tell me how you'd use it safely in a small branch.

What they are checking: Equipment experience and safety awareness in tight spaces.

Practice this interview out loud.

Offer builds a real interview for this exact role at NAPA Genuine Parts Company from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by NAPA Genuine Parts Company.

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely manner and all stocked merchandise is properly maintained. JOB DUTIES • Determines which items need to be picked, checked and shipped from sales order. • Pulls orders accordingly to the sales order and recheck them to ensure accuracy. • Prepares items for delivery to customer. • Secures packages to make sure no items are damaged in shipping to customer. • Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier. • Sorts and places materials or items on racks, shelves, or in bins according to established MINO code organization of products. • Ensures if any inventory is damaged or not up to standards to be reported to the warehouse supervisor immediately. • Maintains a clean, well-organized, and safe working environment. • May deliver items to customers; obtains signature from customer to validate receipt of items. • May process counter sales or invoices for customers. • May operate a forklift or similar equipment. • Performs other duties as assigned. • Receives items in the computer system to show which items are available for the customers. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED. KNOWLEDGE, SKILLS, ABILITIES • Basic math and reading comprehension skills. • Basic computer skills. PHYSICAL DEMANDS: Must be able to move up to 100 lbs and lift up to 50 lbs. LICENSES & CERTIFICATIONS: • May need to be certified to operate a forklift. • Valid driver’s license and good driving record required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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