Jobs › U-Haul

U-Haul Storage Center Manager

U-Haul · Chicago, IL · $17.05–$19.00 an hour · Full time

Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026

Apply at U-Haul

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you hired someone. What made you choose them?

What they are checking: Whether they can find reliable people, which the posting calls out.

Tell me about a problem you solved on the spot at work.

What they are checking: Whether they think on their feet, which this varied and fast job demands.

How would you help your team give great service when it's busy?

What they are checking: Whether they lead by example and support staff during rush times.

What would you do

How would you handle a customer who's months behind on their storage payments?

What they are checking: Whether they follow policy fairly while treating the customer with respect.

A team member keeps calling out on weekends. How do you handle it?

What they are checking: Whether they address attendance fairly and keep the center covered.

A customer says their unit was broken into. What do you do?

What they are checking: Whether they handle security issues seriously, calmly and by the book.

About the work

How would you keep a storage center profitable and efficient?

What they are checking: Whether they understand occupancy, collections and staffing costs as the main drivers.

How do you keep track of inventory and supplies at the center?

What they are checking: Whether they use a system to prevent shortages and losses.

How would you keep the facility clean and safe for customers?

What they are checking: Whether they set routines and standards for staff to follow.

What numbers would you look at each week to know how the center is doing?

What they are checking: Whether they manage using data, such as rentals, vacancies and payments.

Practice this interview out loud.

Offer builds a real interview for this exact role at U-Haul from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by U-Haul.

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $17.05 to $19.00 Hourly Location: 3401 W 47th St, Chicago, Illinois 60632 United States of America U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As a Storage Center General Manager, you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul offers: • Full Medical Coverage • Prescription plans • Dental & Vision Plans • Registered Dietitian Program • Gym Reimbursement Program • Weight Watchers • Virtual Doctors’ Visits • Career stability • Opportunities for advancement • Valuable on-the-job training • Tuition reimbursement program • Free online courses for personal and professional development at U-Haul University® • Business travel insurance • You Matter Employee Assistance Program • Paid holidays, vacation, and sick days • Employee Stock Ownership Plan (ESOP) • 401(k) Savings Plan • Life insurance • Critical Illness/Group Accident • 24-hour physician available for kids • MetLaw Legal program • MetLife auto and home insurance • Mindset App Program • Discounts on cell phone plans, hotels, and more • LifeLock Identity Theft • Savvy consumer wellness programs - from health care tips to financial wellness • Dave Ramsey’s SmartDollar Program • U-Haul Federal Credit Union Responsibilities: • Perform profit/loss analyses. • Hire and mentor new team members. • Track and itemize inventory. • Manage the fleet to deliver clean and well-maintained equipment. • Manage the personnel budget. • Ensure that customers receive the highest quality of care. • Keep track of fuel receipts and petty cash. • Clean and monitor premises, and maintain a secure environment. • Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Requirements: • 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction • Computer expertise • Organizational expertise • Management proficiency in high-volume retail with profit and loss (P&L) accountability • Valid driver’s license and the ability to maintain a good driving record • High school diploma or equivalent • Able to work weekends and holidays Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Apply at U-Haul