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TRIO Student Support Services Tutor Coordinator

Universities of Wisconsin · Platteville, WI · Full time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supervised a team and kept them motivated through a busy stretch.

What they are checking: Whether they can lead student staff through high-demand periods like midterms and finals.

Tell me about a time you explained a difficult concept to a student who was frustrated.

What they are checking: Whether they have tutoring experience themselves and can model good practice for tutors.

What would you do

A tutor is often late and students are complaining. What do you do?

What they are checking: Whether they address performance issues with student staff directly and fairly.

How would you build a tutoring schedule that works for students who also have jobs and family duties?

What they are checking: Whether they plan for the real constraints of first-generation and low-income students.

Many students who need tutoring never use it. How would you change that?

What they are checking: Whether they can reduce stigma and use outreach to increase tutoring use.

About the work

How would you hire tutors for about 400 TRIO students across many subjects?

What they are checking: Whether they can plan tutor coverage based on student demand and course data rather than guesswork.

Walk me through the training you would give a new peer tutor.

What they are checking: Whether they teach tutors to guide learning rather than give answers, and to work with diverse students.

How would you train tutors to support students with disabilities?

What they are checking: Whether they understand accommodations and inclusive tutoring for a population TRIO specifically serves.

How would you show that tutoring is actually helping students succeed?

What they are checking: Whether they connect tutoring usage to grades and retention, which supports federal reporting.

This is a grant-funded position through May 2030. What do you know about working under a federal grant?

What they are checking: Whether they understand grant documentation and accountability, and the role's dependence on continued funding.

Practice this interview out loud.

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The full job description

As published by Universities of Wisconsin.

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: TRIO Student Support Services Tutor Coordinator Job Category: Academic Staff Employment Type: Terminal (Fixed Term) Job Profile: Student Affairs Program Specialist Position Summary: The University of Wisconsin-Platteville is seeking a TRIO Student Support Services Tutor Coordinator to oversee the tutoring component of the federally funded TRIO Student Support Services Program. The program serves approximately 400 first-generation and low-income college students, as well as students with disabilities, at UW-Platteville. The Tutor Coordinator is responsible for the overall coordination of the program’s tutoring services, including hiring, training, supervising, and scheduling tutors to support student success. This is a full-time, benefit -eligible, academic-year (9-month) position that typically works August through May, with summers off. This is a grant-funded, four-year position with funding through May 2030. Continued employment is contingent upon the availability of future grant funding. The salary is $45,000 per academic year. Key Job Responsibilities: • Provides general oversight of the program’s tutoring component. • Hires, trains, supervises, and evaluates the program’s tutors. • Schedules all tutoring sessions, reviews tutors’ lesson plans, mid-term and final evaluations, and coordinates related program logistics and resources. • Oversees and approves all tutee payroll. • Maintains respective forms and related record keeping. • Assists the director in the collection of required statistics, including preparing and analyzing program data and outcomes and assisting with required reports and program assessment activities. • Provides excellent customer service for student participants, tutors, and campus colleagues, and serves as a resource regarding program services, processes, and student support resources. • Provides staffing and oversight for the STEM and Math Help Rooms. • Assists in the development and implementation of workshops in the areas of financial literacy, course selection, graduate school advising, and financial aid. • Develops, edits, and maintains program communications, informational materials, and other content to support student outreach and program initiatives. • Participates in occasional program activities that may require night/weekend hours. Required Qualifications: • Bachelor’s Degree in education or a closely related field. • A minimum of two years of experience providing academic assistance in a course content area or study skills, academic coaching, or advising. • Strong written and verbal communication skills. • Organizational skills, an ability to multitask and provide attention to detail in a fast-paced environment. • Ability to understand and interpret university and federal grant policies and regulations. • Computer skills pertaining to database management, form development, and standard office software. • Experience working with diverse students including first-generation college students, students from low-income backgrounds, and students with disabilities. Why It’s Great to be a Pioneer: The University of Wisconsin-Platteville, founded in 1866, offers associate, baccalaureate, and master’s degree programs in a broad spectrum of disciplines including: science, technology, engineering, and mathematics; criminal justice; education; business; agriculture; and liberal arts. The Platteville campus is located in Southwest Wisconsin's largest community, which has a rich history rooted in mining —particularly lead mining —dating back to the early 19th century. The region offers excellent school systems, high-quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville serves as a cultural and educational center for the Tri-State region of Illinois, Iowa, and Wisconsin. Application Deadline: To ensure full consideration, applications must be received by September 16, 2026. Applications will be accepted until the position has been filled. The following documents are required for applicant consideration: • Letter of application addressing all required qualifications. • A current resume. Legal Notices and Important Information: Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices. The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources. Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action. In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report. The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7). UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. Required Postings: Labor Law Poster - English Labor Law Poster - Spanish Families First Coronavirus Response Act Update

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