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Transportation Coordinator

Lifespace Communities · Lombard, IL · $24.62–$33.90 an hour · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience driving a bus or passenger van. What licenses or training do you have?

What they are checking: Whether they have the driving background to safely transport residents.

Tell me about a time you kept passengers or customers happy during a long or stressful trip.

What they are checking: Whether they keep resident engagement high, which the posting names alongside driving.

What would you do

A driver calls in sick an hour before a big group trip. What do you do?

What they are checking: Whether they can adjust driver schedules and substitutions quickly, which the posting lists as their responsibility.

A resident is waiting at the doctor's office and you are running 20 minutes late. How do you handle it?

What they are checking: Whether they communicate early and keep residents from feeling forgotten.

The roads are icy and a trip is scheduled. How do you decide whether to go?

What they are checking: Whether they put safety ahead of the schedule and can explain the call to residents.

About the work

How do you help a resident with a walker get in and out of a vehicle safely?

What they are checking: Whether they know safe transfer habits that prevent falls and injuries.

How would you plan routes for the day when you have medical appointments, shopping trips and a group outing?

What they are checking: Whether they can build efficient routes that still get everyone where they need to be on time.

What do you check on a vehicle before taking it out, and how do you decide when it needs service?

What they are checking: Whether they own vehicle safety and maintenance scheduling rather than waiting for something to break.

How would you train a new driver on the job?

What they are checking: Whether they can teach safe driving, resident assistance and routes in a structured way.

How do you track pick-ups and drop-offs so no one is left behind?

What they are checking: Whether they have a reliable system for accountability on every trip.

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The full job description

As published by Lifespace Communities.

Community: Beacon Hill Address: 2400 S Finley Road Lombard, Illinois 60148 Pay Range $24.62-$33.90+ Hourly Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team as our new Transportation Coordinator today! A few details about the role: • Drive residents safely to scheduled destinations. Tracks assigned pick-ups and drop offs to ensure timely service. • Assist residents in and out of the vehicles as warranted. • Provide for high level of resident engagement. • Create, plan, and coordinate all routes for maximum efficiency and service. • Maintain cleanliness and safe operating condition of the bus and automobiles. Schedule maintenance service on vehicles as necessary. • Develop driver schedules to meet the demand needs of the residents. Responsible for making substitutions and adjusting schedules as necessary. Determine vehicle choice and driver assignments for trips. • Provide hands-on/on-the-job training to new drivers. Provides skill set retraining as assigned by supervisor. And here’s what you need to apply: • High school diploma or equivalent. Associates degree preferred. • Two to three years of applicable experience. • Valid class B commercial driver’s license. • Must have a clean driving record, no traffic violations. Lifespace has successfully served older adults for 50 years, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space. COMPANY OVERVIEW: Lifespace Communities, headquartered in Dallas, Texas, is one of the nation's largest nonprofit senior living organizations. For over 50 years, we have been dedicated to creating vibrant communities across the country where older adults are empowered to live their aspirations with purpose, independence, and peace of mind. Driven by a commitment to exceptional service, innovation, and meaningful connections, our team members work together to enrich the lives of our residents every day. At Lifespace, you'll find more than a career, you'll find an opportunity to make a lasting impact while growing professionally in a collaborative, mission-driven organization. Equal Opportunity Employer

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