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Trade Support Engineer Intern

Geneva Trading · Chicago, IL · $30.00–$35.00 an hour · IT - Trade Support

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What does a trade support or site reliability team do at a trading firm, as you understand it?

What they are checking: Whether they have researched the role and understand why uptime matters so much in trading.

Tell me about a project where something broke and you had to find the cause. How did you track it down?

What they are checking: Whether they debug patiently and systematically rather than changing things at random.

Interns here are expected to design solutions to complex problems. Tell me about one you designed yourself.

What they are checking: Whether they can own a problem from idea to result instead of only following instructions.

How do you stay calm and accurate when several things are going wrong at once?

What they are checking: Whether they can function in the fast-paced incidents that happen during market hours.

What would you do

A trading system sends an alert at market open that an order gateway is down. How would you start investigating?

What they are checking: Whether they work methodically through logs, connections and recent changes under real time pressure.

A trader asks you to make a quick change in production right now, but there is no approval yet. What do you do?

What they are checking: Whether they respect change control even when a senior person pushes for speed.

About the work

What Linux commands do you use most when troubleshooting, and for what?

What they are checking: Whether they have practical command-line skills needed to support production trading systems.

Write a short script, in Python or Bash, that scans a log file and counts errors by type. Talk me through it.

What they are checking: Whether they can automate small support tasks, which is how reliability engineers reduce repeat work.

What is the difference between TCP and UDP, and why might a trading firm use each?

What they are checking: Whether they understand networking basics that matter for market data and order traffic.

How would you design monitoring so the team learns about a problem before a trader does?

What they are checking: Whether they think proactively about alerts and thresholds rather than only reacting to complaints.

Practice this interview out loud.

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The full job description

As published by Geneva Trading.

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of personal and professional excellence. Our nimble organizational structure and entrepreneurial spirit attract top-tier talent with a passion for innovation, laying the foundation and driving our consistent success in the industry. &nbsp; Intern With Geneva Trading &nbsp;Geneva Trading is looking for ambitious, entrepreneurial students to join our systems reliability engineering team for a trade support internship next summer.&nbsp;Our internship program is a fast-paced, dynamic 10-week full-time paid position that gives you hands-on experience in the trading industry.&nbsp;Our interns are expected to design solutions to complex problems and work on projects that directly&nbsp;impact&nbsp;the firm.&nbsp;You’ll&nbsp;receive mentorship by industry pros and will&nbsp;participate&nbsp;in corporate training, teambuilding activities, and firmwide summer socials to strengthen your connection with other interns and full-time employees. The summer internship program is a path to earn full-time opportunities at Geneva Trading after graduation. &nbsp; As a Trade Support Engineer (Intern) You Will &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> Support engineers through the change release process and deployment, troubleshoot, and escalate to the DevOps and Development team when necessary &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"> Learn to troubleshoot issues that arise on trading desks &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"> Review log files to find application issues, bring awareness of common issues, and propose solutions &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"> Assist&nbsp;in the management and tuning of monitoring tools to prioritize alerts &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"> Develop scripts to automate tasks as needed &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"> Leverage generative AI tools and Large Language Models (LLMs) to accelerate script development and&nbsp;optimize&nbsp;troubleshooting workflows &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"> Explore and&nbsp;assist&nbsp;in implementing AI-driven solutions for log analysis, anomaly detection, and proactive system monitoring &nbsp; Required Qualifications &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> Currently enrolled in a bachelor’s or master’s degree program in Information Technology or a similar field of study &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"> Experience troubleshooting, documenting, basic networking concepts, and Windows OS &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"> Experience with scripting (Python, PowerShell, or Bash) &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"> Foundational understanding of Artificial Intelligence concepts and a strong willingness to&nbsp;utilize&nbsp;AI tools for effective problem-solving &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"> Problem solver and self-starter with the ability to communicate effectively with cross-functional teams &nbsp; Preferred Qualifications &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> Python&nbsp;proficiency&nbsp;highly preferred &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"> Experience with cloud services/platforms, log tools, queries, and Jira preferred &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"> Strong project management experience preferred &nbsp; <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"> Experience with AI-assisted coding tools (e.g., GitHub Copilot) or integrating AI/ML APIs into automation scripts &nbsp; Compensation: Hourly Range: $30-35/hr The final hourly rate will be dependent on the successful candidate's skills, experience, education, and qualifications.&nbsp; &nbsp; Application expected to close: 11/23/2026&nbsp; We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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