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TIME Operations Manager

Tempus AI · IL · Remote available · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept a pharma or CRO client satisfied while a study ran behind schedule.

What they are checking: Whether they communicate early and honestly with sponsors and come with a recovery plan.

How do you manage day-to-day execution of several studies at different stages at once?

What they are checking: Whether they have systems for tracking many moving parts without dropping deliverables.

Tell me about a time you changed a clinical operations process to make it faster.

What they are checking: Whether they bring innovative ideas and can actually put them into practice, as the posting asks.

Why does accelerating cancer trials matter to you?

What they are checking: Whether they share the mission of faster patient access to new treatments and not just the job title.

What would you do

How would you get a portfolio of oncology trials ready to open quickly across a network of community sites?

What they are checking: Whether they can run feasibility, contracts, budgets, IRB and site readiness in parallel instead of in sequence.

A site in the network is enrolling far fewer patients than expected. What do you do?

What they are checking: Whether they dig into screening, eligibility and site workload rather than just pushing the site harder.

How would you expand a collaboration with an existing pharma partner?

What they are checking: Whether they see account growth as part of operations and can spot the next study opportunity.

A sponsor wants a deliverable that your sites cannot realistically meet. How do you handle it?

What they are checking: Whether they can push back on clients with data while protecting the relationship.

About the work

Walk me through the steps of study start-up and where you think the most time is usually lost.

What they are checking: Whether they know start-up well enough to see where a rapid model like TIME can actually save weeks.

What regulatory and GCP requirements matter most during start-up, and how do you make sure sites meet them?

What they are checking: Whether speed never comes at the cost of compliance, which sponsors and regulators will not forgive.

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The full job description

As published by Tempus AI.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Do you find the slow pace of drug development unacceptable? Are you ready to use cutting-edge technology to accelerate the completion of cancer clinical trials? Are you passionate about improving patient access to new treatment options? We are looking for an Account Manager, Pharma, possessing innovative ideas and a desire to put them into action. What you’ll do: • Maintain and expand collaborations with pharmaceutical partners/CROs to employ an innovative approach to rapid study start-up • Oversee the execution of deliverables for a subset of pharma clients with a focus on quality and expeditious timelines • Manage the day-to-day execution of studies within the TIME network from study start up through closure ensuring customer satisfaction and ability for continued growth of Tempus business • Utilize knowledge of clinical trial development and study start-up to get a portfolio of trials ready for our network of sites • Assist team in creation of innovative tactics, processes, tools, systems, and strategies to continually accelerate the completion of cancer clinical trials • Collaborate with various teams within Tempus, to execute key deliverables including site operations, medical affairs, pathology, bioinformatics and data science. • Identify risks to assigned studies and work with internal and external partners to resolve issues Qualifications: • Occasional Travel required (will vary by project) • Bachelor's Degree and 4+ years of experience in working with complex clinical trials from a site, sponsor or CRO perspective • Highest level knowledge of FDA regulations, GCP, study start-up, clinical trial agreements, trial budgets, IRB submission and pharma operations • Collaborative team player • Exceptional customer service skills and strong interpersonal and problem solving skills • Proven track record of setting and achieving high personal standards of performance • Highly organized and systematic, superb attention to detail, and ability to complete tasks with a high degree of accuracy and an eye towards process improvement • Flexible and adaptable; ability to work independently in a fast-paced environment Preferred Qualifications: • Experience with rapid site activation • Experience with a research networks • Clinical research project management experience #LI-DA1 $65,000-$100,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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