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Third Party Manufacturing Account Manager

AbbVie · North Chicago, IL · Full time · Manufacturing

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a contract manufacturer relationship you managed. What did you do to understand their real capabilities?

What they are checking: Hands-on TPM relationship ownership, including site visits and capability assessment.

Tell me about a cost reduction you drove with a supplier without hurting quality or the relationship.

What they are checking: Whether they can deliver real savings through joint improvement with a supplier, rather than pure price pressure that damages quality or the relationship.

How do you keep Legal, R&D, QA, Regulatory, logistics and the plants aligned on one account?

What they are checking: Running a cross-functional interface as the single point of contact.

Tell me about a time you had to deliver hard news to a supplier's executive team.

What they are checking: Whether they can deliver hard news to senior supplier leaders clearly and respectfully, which this role requires when contracts, quality or supply are at stake.

What would you do

A TPM tells you they will miss next month's delivery by 30 percent. What do you do in the first 48 hours?

What they are checking: Whether they act fast on a supply shortfall, using contract terms, alternate supply and clear internal communication before patients or customers feel the gap.

QA finds a compliance issue at a TPM site during an audit. What is your role?

What they are checking: Whether they coordinate QA, regulatory and the supplier through a compliance issue while protecting continuity of supply, without trying to make quality decisions themselves.

About the work

How do you make sure both AbbVie and the third party are living up to the contract, and what do you do when one side is not?

What they are checking: Whether they hold both parties to the contract firmly and fairly, resolving gaps through facts and terms rather than letting problems quietly linger.

Walk me through how you would prepare to negotiate a contract extension with a key supplier.

What they are checking: Whether they prepare for negotiations with cost data, capacity insight and a clear sense of leverage, which shapes terms for years after signing.

How do you approach capacity planning with a contract manufacturer when demand forecasts keep changing?

What they are checking: Whether they can link shifting forecasts to supplier capacity and firm commitments, so the supplier is neither left idle nor suddenly overloaded.

When AbbVie is the contract manufacturer for another company, how does your job change?

What they are checking: Whether they understand that serving an outside customer means flipping perspective, since AbbVie then owes the commitments, communication and quality it usually demands.

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The full job description

As published by AbbVie.

Provide a focal point for existing and new products that will be manufactured for AbbVie under contract by Third Party Manufacturers (TPM) or where AbbVie acts as a Third Party Manufacturer on a contract basis (TPC). Act as the primary interface between the client and the appropriate AbbVie support areas. Establish effective communication and working relationships with the Third Party, Legal, MTS, R&D, Materials Management & Logistics, Marketing & BD, QA, Regulatory, MNO, AbbVie Manufacturing Plants and Program Management to ensure proper supply of materials from the TPM or to AbbVie's Third Party Customer and to manage the commitment as stipulated in the contract(s). Provide leadership for the accounts assigned: compliance, regulatory updates, capacity planning, cost reductions and control, delivery performance and contract management. Individual, with input from Manager, is responsible for negotiating extensions or new contracts. Responsibilities • Serve as primary contact between AbbVie and Third Party Customer or Third Party Manufacturer. Must travel to TPM/TPC sites and establish meaningful working relationships and understanding of the TPM's capabilities and/or Customer needs. • Primary AbbVie interface with executive management at TPM's and for TPC's. • Ensure that contract commitments are being fulfilled by both parties and resolve when they are not. Involve the appropriate AbbVie resources when issues need to be resolved. • Assure that strategic objectives can be met through TPM capacity analysis versus LRP forecasts. Highlight concerns to required organizations proactively. • Identify potential opportunities to in-source or out-source other products to maximize the benefit to AbbVie. Identify areas of potential consolidation amongst TPM's. • Working with appropriate AbbVie functions, negotiate new and extensions to contracts with the Third Parties. Assure performance metrics are clearly established and included in the terms of the contract. Assure that contracts are aligned with strategic business objectives. • Maintain Third Party Contract information in the Third Party Contract Manufacturing Database(s). Track key dates and milestones and assure they are met or executed. • Identify TPM's for new and existing products. Support new product launches and transfers. Provide key forecasting information to the TPM's and assure that the launch plans can be met. • Develop and maintain a TPM Capability and Due Diligence Database. Maintain worldwide expertise including technology, performance, benefits, weaknesses and capacity. #LI-AL1 • BS or BA in Science, Engineering, Operations, Business or equivalent experience. • 5 to 8 years experience in a combination of the following areas: Manufacturing, Program Management, Materials Management, Logistics, QA, Marketing, Business Development or Engineering. • Demonstrated success in financial analysis, negotiations and project management. • Must have excellent Program Management, Presentation, Oral and Written Communication Skills. • Must be team oriented. Able to understand operations and operational/logistical issues. • Must be able to manage multiple accounts simultaneously. • Must have an understanding of regulatory and compliance requirements in relationship to manufacturing and contracts. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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