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Territory Manager - Decatur and Springfield, IL

US Foods · Decatur, IL · $55,000–$95,000 a year · Full time

Posted Aug 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How would you go about finding new restaurant customers in Decatur and Springfield in your first few months?

What they are checking: Whether they have a real plan for prospecting using market data, referrals and walking in, not just waiting for leads.

Tell me about a time you grew sales with an existing customer by finding something they weren't buying from you.

What they are checking: Whether they can increase penetration in accounts they already own, which drives profitable growth.

Tell me about a sales goal you missed. What did you learn from it?

What they are checking: Whether they reflect honestly on setbacks and adjust, which predicts how they will handle a slow month.

What would you do

A customer's delivery shows up short on a busy Friday. Walk me through what you do.

What they are checking: Whether they own the problem with transportation and the warehouse and fix it fast for the customer.

How do you bring up a past-due balance with a restaurant owner you have a good relationship with?

What they are checking: Whether they can collect within credit terms without damaging the relationship, a direct duty of this role.

You work in a team-based selling model with specialists. How do you decide when to bring them in?

What they are checking: Whether they use partners like category specialists well rather than trying to do everything alone.

How would you plan your week across a territory that spans two cities?

What they are checking: Whether they manage time and travel so key accounts get attention and prospecting still happens.

A customer tells you a competitor offered a lower price on their top items. How do you respond?

What they are checking: Whether they protect margin by selling on value and service rather than matching every price.

About the work

What does it mean to add value for a restaurant beyond selling them food?

What they are checking: Whether they think about menu costs, margins and operations so the customer sees them as a partner.

Why do you want to sell in foodservice, and what do you know about how restaurants make money?

What they are checking: Whether they understand the customer's business well enough to sell to it with credibility.

Practice this interview out loud.

Offer builds a real interview for this exact role at US Foods from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by US Foods.

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are: • Primary owner of customer relationship • Selling, and engaging customers in value added activities. • Leveraging other resources to assist with top penetration opportunities and new accounts opening. US Foods has a comprehensive training program for the Territory Manager position. ESSENTIAL DUTIES AND RESPONSIBILITIES • Foster the customer relationship in a team based selling model. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). • Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. • Leverage other resources to assist with top penetration opportunities and new accounts opening. • Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. • Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. • Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs. SUPERVISION: • No direct reports. RELATIONSHIPS • Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact. • External: Customers, vendors, prospective customers. WORK ENVIRONMENT • Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions MINIMUM QUALIFICATIONS • 1+ year of sales experience preferred. • Foodservice industry/culinary/restaurant management/hospitality experience preferred. • Excellent oral and written communication skills and presentation abilities. • Ability to build internal and external relationships and cold call to develop new business. • Exceptional customer service and interpersonal skills. • Competitive spirit and results driven mentality. • Problem solving ability / Organization and negotiation skills. • Team up mentality to collaborate with internal and external stakeholders. • Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce). EDUCATION • HS Diploma or equivalent CERTIFICATIONS/TRAINING • N/A LICENSES • Valid driver’s license required & motor vehicle record must be in good standing. PREFERRED QUALIFICATIONS • N/A PHYSICAL QUALIFICATIONS • Must be able to perform the following physical activities for described length of time. • List the required physical activities including length of time performing each activity referencing the key below. OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER JOB REQUIRES WORKER TO: FREQUENCY: STAND FREQUENTLY, WALK FREQUENTLY, DRIVE VEHICLE FREQUENTLY, SIT FREQUENTLY, LIFT 1-10 lbs (Sedentary) FREQUENTLY, 11-20 lbs (Light) FREQUENTLY, 21-50 lbs (Medium) OCCASIONALLY, 51-100 lbs (Heavy) OCCASIONALLY, Over 100 lbs (Very Heavy) N/A CARRY 1-10 lbs (Sedentary) FREQUENTLY 11-20 lbs (Light) FREQUENTLY 21-50 lbs (Medium) OCCASIONALLY, 51-100 lbs (Heavy) N/A, Over 100 lbs (Very Heavy) N/A, PUSH/PULL N/A, CLIMB/BALANCE N/A, STOOP/SQUAT OCCASIONALLY, KNEEL OCCASIONALLY, BEND OCCASIONALLY, REACH ABOVE SHOULDER N/A, TWIST N/A, GRASP OBJECTS FREQUENTLY, MANIPULATE OBJECTS FREQUENTLY, MANUAL DEXTERITY FREQUENTLY Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50K and $80K. This role will also receive incentive compensation. ​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html . #Li-LR1 This role may also receive incentive compensation.  ​ ​ Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html . Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The initial expected base rate for this role is between $55,000 - $95,000 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***

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