Jobs › Associated Bank

Teller (Part-Time)

Associated Bank · Ellsworth, WI · $17.00–$22.96 an hour · Part time

Posted Sep 9, 2026 · We last checked this listing on Oct 4, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to give great customer service to someone who was upset or in a hurry. What did you do?

What they are checking: whether the candidate can stay calm and courteous under pressure in a front-line role

Have you ever caught a mistake, either yours or someone else's, in handling money or paperwork? What happened after you noticed it?

What they are checking: honesty and accountability around errors involving money

Tell me about a time you worked with a team to get something done during a busy or stressful stretch.

What they are checking: ability to collaborate with coworkers, including across branches, during high-volume periods

Tell me about a time a customer asked you something you didn't know the answer to. What did you do?

What they are checking: resourcefulness and honesty rather than guessing when unsure

Why are you interested in a part-time teller role, and how does it fit with your schedule and other commitments?

What they are checking: reliability and realistic expectations about part-time hours and availability

What would you do

Say a customer wants to deposit cash but the amount they tell you doesn't match what you count. What do you do?

What they are checking: attention to detail and willingness to follow verification procedures rather than assume

A customer mentions they're thinking about buying a house or opening a new account. How would you handle that conversation as a teller?

What they are checking: comfort spotting referral opportunities and connecting customers to the right colleague

How comfortable are you showing a customer how to use a mobile app or ATM instead of doing the transaction for them?

What they are checking: willingness and ability to promote digital self-service tools, a stated job duty

If a long line is forming and a customer in front of you has a complicated request, how do you balance speed with accuracy?

What they are checking: judgment in prioritizing correctness over rushing when money is involved

What would you do if a coworker asked you to skip a required verification step to save time?

What they are checking: integrity and commitment to following policy even under peer pressure

About the work

Walk me through how you would count and balance a cash drawer at the end of your shift.

What they are checking: basic understanding of cash handling accuracy and procedure discipline

What would you do if you noticed a transaction that seemed unusual, like a customer making frequent large cash deposits just under a certain amount?

What they are checking: awareness of red flags relevant to the Bank Secrecy Act and reporting suspicious activity

What's your experience with cash handling or working in a role where accuracy really mattered?

What they are checking: relevant prior experience level given the up-to-two-years requirement

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. Key Accountabilities • Deliver friendly, professional customer service that reflects Associated Bank’s brand promise. • Accurately and efficiently process customer transactions while following all policies and procedures. • Identify customer needs and refer them to colleagues for additional financial solutions. • Promote current offers, products, and services that benefit customers. • Answer questions and resolve customer concerns with professionalism and care. • Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned. • Demonstrate and educate customers on digital and self-service banking tools. • Collaborate with team members across multiple branches to ensure seamless service. Education & Experience Required • High school diploma or equivalent combination of education and experience • Up to 2 years of demonstrated customer service experience Preferred • Experience in retail banking, cash handling, or financial services Why You’ll Love Working Here At Associated Bank, you’ll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life. • Retirement savings including both 401(k) and Pension plans. • Paid time off to volunteer in your community. • Opportunities to connect with others through our diversity-focused Colleague Resource Groups. • Competitive salaries with professional development and advancement opportunities. • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. • Personal banking, loan, investment and insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X . Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish . Know Your Right to Work English or Spanish . Associated Bank is Pay Transparency compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $17.00 - $22.96 per hour

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