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Technical Sales Specialist - Tissue Converting Machines

Valmet · Green Bay, WI · Full time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned a customer's operating problem into a funded upgrade project. How did you build the business case?

What they are checking: Whether they can translate productivity, reliability, or safety gains into numbers a plant manager can take to finance.

How do you keep your pipeline and revenue forecast honest so your manager can actually plan around it?

What they are checking: Whether they separate real opportunities from hopeful ones, since a padded forecast hurts engineering and service planning.

Tell me about a deal you lost. What did you learn, and what did you do differently on the next one?

What they are checking: Whether they reflect on losses honestly and adjust their approach instead of blaming price or timing.

What would you do

A customer's rewinder keeps having web breaks and their uptime is slipping. How would you figure out whether an upgrade is the right answer or whether it's a maintenance problem?

What they are checking: Whether they diagnose honestly before selling, which is what earns a long-term technical advisor role with an account.

How do you put together a competitive upgrade proposal when you need input from engineering, field service, and a global product expert who are all busy?

What they are checking: Whether they can lead the quotation process across internal teams they do not manage and still hit deadlines.

A customer is comparing your upgrade quote with a cheaper offer from a smaller local shop. How do you handle that conversation?

What they are checking: Whether they can defend value with lifecycle cost and risk rather than simply dropping price.

This role covers accounts across North America. How would you decide which customers and plants to spend your travel time on?

What they are checking: Whether they can prioritize a large territory by opportunity size and relationship need rather than comfort.

After an upgrade is installed, what do you do to make sure the customer actually sees the promised results?

What they are checking: Whether they own the outcome after the sale, which is what brings the next upgrade order from that plant.

About the work

Walk me through a tissue converting line you know well, from parent roll to finished log or case. Where do you usually see the biggest losses?

What they are checking: Whether they truly know converting equipment well enough to spot where an upgrade would pay for itself.

What upgrades would you look at first if a customer told you their main goal was improving operator safety on the line?

What they are checking: Whether they know where converting lines put operators at risk and how guarding, automation, or controls changes address it.

How do you explain a technical upgrade to a plant manager versus a maintenance lead versus a purchasing manager?

What they are checking: Whether they can shift the message to what each buyer cares about, since all three often sign off on the same order.

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The full job description

As published by Valmet.

Join Our Team as a Technical Sales Specialist supporting Tissue Converting: Drive growth opportunities in the Tissue Converting Industry. The Technical Sales Specialist is a customer-facing technical sales professional responsible for driving growth of Valmet's Tissue Converting machine upgrades business throughout North America. This position serves as the primary technical resource for assigned customer accounts, identifying, developing, and securing machine upgrade opportunities that improve customer productivity, reliability, safety, quality, and operational performance. Reporting directly to the Manager, Tissue Converting Services North America, the Technical Sales Specialist works closely with customers, engineering, field service personnel, sales teams, and global product experts to develop technical solutions and create competitive upgrade proposals. This role leads the quotation process from opportunity identification through proposal submission and order acquisition while maintaining ownership of the sales pipeline and revenue forecast. Success in this role requires strong technical knowledge of tissue converting equipment, exceptional customer relationship skills, and the ability to translate customer challenges into value-driven upgrade solutions. Responsibilities Customer Development & Sales • Develop and maintain strong relationships with assigned customer accounts throughout North America. • Identify, develop, and close machine upgrade opportunities for tissue converting equipment. • Conduct customer meetings through in-person visits, Teams meetings, phone calls, and other communication channels. Opportunity Management • Maintain and manage sales opportunities within CRM systems. • Develop and maintain accurate revenue forecasts and pipeline visibility. • Track opportunity status, probability of closure, and expected revenue. Technical Assessments & Audits • Identify equipment improvement opportunities. • Review existing machine configuration and evaluate upgrade possibilities. • Work directly with customer technical, maintenance, engineering, and operations personnel to identify opportunities for improvement. Proposal Development • Lead the quotation and proposal development process. • Coordinate engineering resources to develop technical solutions and cost estimates. • Define project scope, technical requirements, timelines, and commercial proposals. Cross-Functional Collaboration • Work closely with Engineering, Technical Service, Product Management, and Global Support Teams. • Collaborate with field service personnel to identify upgrade opportunities discovered during customer visits. • Support project handoff and transition activities following order receipt. • Share market insights, customer feedback, and competitive information with internal teams. Required Qualifications • Strong technical knowledge of tissue converting machinery and manufacturing processes. • Ability to understand and discuss mechanical, electrical, controls, automation, and process-related machine systems. • Experience reading and interpreting engineering drawings, schematics, technical specifications, and machine documentation. • Strong customer relationship and consultative selling skills. • Proficiency with Microsoft Office applications and CRM systems. • Ability to travel up to 20% throughout North America. Preferred Qualifications • Associate Degree in a technical discipline highly desired. • Bachelor's Degree in Engineering or related technical field preferred. • Prior field service experience within the tissue converting industry. • Experience developing technical quotations, proposals, and cost estimates. We Offer We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401(k) with a Company match-up. Any offer of employment is contingent upon a background check and pre-employment physical and drug screen. Please note this position is located in Green Bay Wisconsin. The position is not open for immigration sponsorship . Please be available to interview on site. Additional Information Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. Where everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! http://www.valmet.com/careersna Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission . Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

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