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Technical Business Analyst - Advisor II

Fiserv · Milwaukee, WI · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a requirement you wrote was misunderstood by developers. What did you change?

What they are checking: Whether they learn from miscommunication and improve how they write requirements.

Tell me about a project where you had to work with many internal and external groups at once.

What they are checking: Whether they can coordinate across teams and keep everyone informed.

What would you do

How do you run a requirements elicitation session with business users and IT teams who see the problem differently?

What they are checking: Whether they can facilitate a session that gets real requirements from people with competing views.

A stakeholder cannot explain what they need but knows the current system is not working. Where do you start?

What they are checking: Whether they can uncover needs through observation and questions when the customer cannot state them.

How do you handle a requirement that would be very costly to build for little value?

What they are checking: Whether they push back with data and suggest options instead of just documenting requests.

About the work

Walk me through a gap analysis you did. How did you find the gaps between current and future state?

What they are checking: Whether they can compare systems or processes methodically instead of relying on opinions.

What is the difference between a business process flow and a system process flow, and when do you need each?

What they are checking: Whether they can document the same change at the level both business and technical teams need.

How do you trace requirements through testing so nothing is missed?

What they are checking: Whether they use traceability to confirm each requirement is built and tested.

Describe how you define the future-state business architecture for a system change.

What they are checking: Whether they think beyond single features to how the business will work after the change.

What SQL or data analysis do you do to support your requirements work?

What they are checking: Whether they can check data themselves to confirm how systems behave.

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The full job description

As published by Fiserv.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Business Analyst - Advisor II TITLE: Technical Business Analyst - Advisor II EMPLOYER: Fiserv Solutions, LLC LOCATION: Milwaukee, WI (and various unanticipated locations throughout the U.S. subject to authorization from management) DUTIES: Identify and gather business, technical and functional requirements to establish the framework for each phase of the Software Development Lifecycle. Perform analysis of business needs and gap analysis. Define business architecture for the future state of the system and represent them through business process flows and system process flows. Schedule and facilitate Requirement Elicitation sessions with Internal/External resources and IT teams to convey the Business need and to identify gaps, impacts and requirements for each impacted area. Analyze and interpret Functional and Non-Functional requirements and impacts. Apply mathematical concepts to practical situations. Create and manage Business Requirement collateral relevant to each SDLC stage. Modify requirements through amendments or variances due to change in scope during SDLC. Support integration testing cycles to ensure technical specifications meet the business requirements. Lead knowledge-sharing sessions and present information comprehensively. REQUIREMENTS: Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering or a related field and 4 years in any job title involving information technology experience in the payment domain. Prior experience must include 4 years in the following: Working with JIRA, Confluence, Foundry, and business intelligence tools; Working with application development technologies, tools, software development methodologies; Gathering and analyzing business and technical requirements; Preparing business requirements documents, functional specifications, and user stories; and Working with financial services systems, including payment processing workflows and transaction processing systems. TRAVEL: None TO APPLY: Select “Apply” on this page and follow the prompts to attach resume and submit. JOB CODE: CR625 #P3M It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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