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Technical Architect, Auth0

Okta · Chicago, IL · Professional Services-720

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you guided a development team through an identity integration they were nervous about.

What they are checking: Ability to work credibly with developers, since Auth0 is built by developers for developers.

Describe a time a project fell behind because of the customer. How did you get it back on track?

What they are checking: Driving outcomes in professional services when the blockers sit on the customer side.

What would you do

The customer's marketing team wants social login, progressive profiling and minimal friction, while security wants step-up MFA. How do you reconcile those?

What they are checking: Balancing user experience against security for a consumer audience without one side winning by default.

How do you build trust with a customer's architects who know their system better than you do?

What they are checking: Humility and credibility in becoming a trusted partner rather than an outside expert talking down.

About the work

A retailer wants to move millions of customer logins to Auth0 without forcing password resets. How would you design that migration?

What they are checking: Deep CIAM migration knowledge, including lazy migration and bulk import, at a scale where mistakes hit customers directly.

How do the design goals of customer identity differ from workforce identity, and how does that change your architecture choices?

What they are checking: Whether they understand CIAM priorities like conversion, privacy and scale versus employee access control.

Auth0 handles more than 100 million daily logins as a Tier-0 service. How would you design a customer's integration to stay resilient if something upstream fails?

What they are checking: Thinking about availability, rate limits and graceful degradation in an architecture where login is critical.

When would you use Auth0 Actions, and what are the risks of putting too much logic in them?

What they are checking: Practical extensibility judgment that avoids slow or fragile login pipelines.

How would you approach consent and privacy requirements for a customer with users in both the US and the EU?

What they are checking: Awareness of privacy obligations in customer identity and how they shape data storage and consent flows.

A customer wants B2B organizations with their own SSO connections inside one Auth0 tenant. How would you structure that?

What they are checking: Multi-tenant B2B identity design using organizations and enterprise connections.

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The full job description

As published by Okta.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: Okta's Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Services Architect - CIAM is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform at our customers. You will focus on Okta’s CIAM offering targeted at customer identity use cases.&nbsp; You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success.&nbsp; You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. This role is for the Customer Identity Cloud product unit and you’ll be supporting CIC customers.&nbsp; Job Duties and Responsibilities: • Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers.&nbsp; • Work with customers to document the common technical and functional requirements for specific solutions. • Support creation of project plans to develop and implement the proposed solution. • Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. • Assist in periodic customer health-checks and project reviews. Minimum REQUIRED Knowledge, Skills, and Abilities: • 8+ years of overall IT / software development experience, solution design and technical architecture experience • 3+ years of consulting experience • 3+ years driving application architecture design • 3+ years of experience with (IAM) architectures • 3+ years of experience with implementing cloud computing solutions such as AWS, Google Apps, Salesforce etc. • Experience with customer identity use cases for B2C and B2B: user registration, multi factor authentication, SSO, delegated administration, social identities. • Demonstrated ability to work and interact with CxOs and high-level customer executives. • Experience in leading discovery workshop to derive customer requirements, specifications, business processes. • Experience in developing functional specifications and system design specifications for customer engagements. • Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, SSO, RBAC, OAuth, OIDC, web protocols XML, SOAP, JSON, REST • Proficiency in one or more of Java, .Net, JavaScript, Angular, React • Familiarity with IAM solution providers is strongly desired. • Experience integrating with a multitude of On-Prem and SaaS based products. • Exhibits confidence and a deep understanding of emerging industry practices when solving business problems. • Identifies critical issues with ease. • Effectively communicates technical information to non-technical audiences. • Manages customer expectations effectively. • Application Architecture Background • Architected distributed systems • Application Design experience • Software Development • Consultative to lead a customer and drive business questions • Clear and Dynamic Communication • Ability to travel up to 50% Highly Desirable Knowledge, Skills, and Abilities: • Okta Expertise, Experience, Certifications • Knowledge of software development security and cryptography. • Experience with API Gateways, CASB, Reverse Proxies (NGINX) • Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack • Proficiency with various open-source software and development tools • Proficiency in one or more of .Net, Ruby, Java, Python or Perl • Proficiency in git and Subversion Education and Certification • A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required. • Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer will be a plus. • TOGAF and/or CISSP certification is a plus. This role requires in-person onboarding and travel to our San Francisco, CA HQ office or Chicago, IL office during the first week of employment. #LI-Remote P-1449 The OTE range for this position for candidates located in the San Francisco Bay area is between: $224,000 &mdash; $308,000 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us .&nbsp; The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $200,000 &mdash; $275,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:&nbsp;<a href="https://rewards.okta.com/can" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://rewards.okta.com/can&source=gmail&ust=1705181614985000&usg=AOvVaw29oi6BOXve4rhySFpzzvao">https://rewards.okta.com/can . The annual OTE (On Target Earning) range for this position for candidates located in Canada is between: $206,300 &mdash; $256,300 CAD The Okta Experience • Supporting Your Well-Being &nbsp; • Driving Social Impact&nbsp; • Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please&nbsp; use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please&nbsp; click here to view our full NYC AEDT Notice.

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