Teammate - Operations

Tell me about a time you worked through a repetitive task without losing accuracy.

What they are checking: Whether they keep quality high on routine work like counts and price changes.

Tell me about a time you were accountable for a mistake you made.

What they are checking: Whether they're accountable, a trait the posting lists for every teammate.

A shelf price doesn't match what rings up at the register. What do you do?

What they are checking: Whether they take pricing and signage accuracy seriously, which the role is responsible for.

You find a box of product that's been sitting in the back for weeks. What do you do?

What they are checking: Whether they get product to the floor so athletes can buy what's in the building.

An athlete stops you in the aisle while you're stocking. What do you do?

What they are checking: Whether they put the customer first even in a behind-the-scenes role.

How would you help get the store ready for a big seasonal floor change?

What they are checking: Whether they can work with the team on merchandising and signage to keep the store ready.

Walk me through how you'd unload a truck and get product to the floor quickly and accurately.

What they are checking: Whether they understand receiving, sorting and moving product while keeping inventory accurate.

How would you pick an online order for store pickup so it's right and on time?

What they are checking: Whether they understand fulfillment speed and accuracy affect the athlete's experience.

How do you keep the stockroom safe and organized?

What they are checking: Whether they follow safe stacking and clean aisles, which prevent injuries and lost product.

How comfortable are you with a handheld scanner and following set processes?

What they are checking: Whether they can follow operational processes with accuracy and efficiency, as the posting asks.