Jobs › Dick's Sporting Goods

Teammate Endzone & Loyalty (Front End)

Dick's Sporting Goods · Lombard, IL · $15.00–$22.00 an hour · Part time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

Apply at Dick's Sporting Goods

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a customer who was in a hurry.

What they are checking: Whether they can stay calm and efficient when customers are impatient.

Tell me about a time you handled money or kept track of something important for an employer, school or team.

What they are checking: Whether they are trustworthy and careful, which matters for anyone running a register.

Why do you want to work at DICK'S, and what sports or activities are you into?

What they are checking: Whether they connect with athletes and the store, which helps them build rapport at checkout.

What would you do

How would you ask an athlete if they want to join our loyalty program?

What they are checking: Whether they can make a short, friendly ask without sounding scripted or pushy.

A customer says the price on the shelf was lower than what rang up. What do you do?

What they are checking: Whether they know to check and get help so the athlete is treated fairly.

How would you make someone feel welcome when they reach the front of the line?

What they are checking: Whether they understand checkout is the last impression of the store.

What would you do if a line was building and you were the only cashier?

What they are checking: Whether they know to call for backup and keep customers informed instead of stressing silently.

A customer is rude to you at the register. How would you respond?

What they are checking: Whether they can stay professional and not take it personally.

What would you do during slow times at the front end?

What they are checking: Whether they take initiative to keep the area tidy and stocked instead of waiting around.

About the work

What does fast, friendly and accurate checkout mean to you?

What they are checking: Whether they understand all three parts and know accuracy matters as much as speed.

Practice this interview out loud.

Offer builds a real interview for this exact role at Dick's Sporting Goods from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Dick's Sporting Goods.

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. Deliver a fast, friendly, and accurate checkout experience while supporting athlete engagement in loyalty programs and services. As a Teammate – Endzone & Loyalty , you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. Job Duties & Responsibilities • Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service. • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. • Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF. • Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect. • Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned. QUALIFICATIONS: • High School Diploma or Equivalent VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: • Cameras must be on during all virtual interviews. • AI tools are not permitted to be used by the candidate during any part of the interview process. • Offers are contingent upon a satisfactory background check which may include ID verification . If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Apply at Dick's Sporting Goods