Systems Administration Internship

Interns may be involved in providing day-to-day support as needed including problem resolution, metrics reporting, documentation, project assistance and various other activities including attending and participating in various meetings as part of the team. Responsibilities of the intern may include: • Participating in basic system administration and operational support • Troubleshooting and/or interacting with IT staff or vendors in testing, operational support and troubleshooting of complex system hardware and/or software problems • Utilize monitoring tools and assist in alerting appropriate areas to take action as needed Active student pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Management Information Systems or related field. A cumulative grade point average of 3.0 or higher with a minimum of 6-9 credits in Computer Science or Management Information Systems courses SKILLS AND COMPETENCIES REQUIRED FOR POSITION • Excellent verbal and written communication (including meeting scheduling/facilitation), analytical and problem- solving skills, time management and customer service skills • Basic knowledge and experience with Unix (Unix scripting) and/or Microsoft operating systems • Basic experience with Microsoft Office Suite, Outlook client (including calendar and desktop infrastructure) PC hardware and Windows, troubleshooting and supporting Windows platforms and network based applications • Familiarity with Windows 7, Cloud, IT security concepts, computer networks, firewalls and switches and Mobile OS • Basic programming skills in C++, C#, Visual Basic and Java • Knowledge of SharePoint administration is a plus