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System Technical Coordinator, MRI Full-Time Days

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you taught a new technique to staff who were resistant to change.

What they are checking: Whether they can win over skeptical technologists through teaching and patience rather than simply ordering change.

How do you keep up with evolving MRI techniques and bring them to the team?

What they are checking: Commitment to bringing new practices into the department.

How do you balance your lead duties with scanning patients?

What they are checking: Whether they can lead daily operations while still scanning patients and keeping their own skills sharp.

What would you do

A scanner goes down mid-morning with a full schedule. What do you do?

What they are checking: Operational leadership in rescheduling, communicating and working with service.

A technologist keeps producing images with motion artifact. How do you coach them?

What they are checking: Specific coaching on patient prep and technique rather than general criticism.

How do you work with the manager when equipment performance problems keep happening?

What they are checking: Tracking issues and escalating with data to get them fixed.

About the work

How would you design an orientation program for new MRI technologists?

What they are checking: Ability to structure training that builds competence and safety from day one.

Walk me through how you develop and roll out a new MRI protocol with the medical director.

What they are checking: Protocol management skill, including testing, approval and staff training.

How do you keep MRI safety screening consistent across staff and shifts?

What they are checking: Strong MRI safety knowledge, including zones and implant screening.

How do you assess a technologist's technical performance fairly?

What they are checking: Objective evaluation tied to standards rather than personal opinion.

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The full job description

As published by Northwestern Medicine.

The Technical Coordinator Imaging reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. • Under the direction of the Radiology Manager and in collaboration with the Medical Director of the section, the Technical Coordinator Imaging has the responsibility and accountability for ensuring the technical competence of the staff and for the development and implementation of all clinical protocols. This position facilitates the operational activities related to quality patient care and overall department function. In addition to performing all the duties of the staff radiographer, the Technical Coordinator Imaging assumes a lead role in daily operations, equipment performance and takes on responsibilities as assigned by the Manager. Responsibilities: • Essential Functions • Designs and coordinates orientation programs for the technical and assistant personnel. • Trains technical staff in applying clinical protocols and techniques. • Develops training programs to apply evolving radiology techniques. • Provides and coordinates technical in-service education programs to develop staff technically, educationally, and professionally. • Provides technical assessment of job performance for employee performance appraisals. • Assists in the development of departmental and institutional policies and procedures in relation to technical standards and compliance. • Coordinates/communicates equipment service and preventative maintenance schedule/QM program. Collaborates with physicists to determine corrective action if needed. • Participates in monthly staff meetings • Develops rapport with Radiation Safety Officer (RSO) to ensure compliance with all regulatory agencies and radiation safety standards, where applicable. • Participates in new product review and evaluation. Coordinates supply ordering process with staff. • Performs other duties as it applies • Maintains clinical status and staffs the unit if/when needed • Leadership/Personal Development • Functions as the technical “subject matter expert” for the section. • Maintains current knowledge of all radiology imaging and patient care equipment in the section based on industry standards, regulatory requirements, and manufacturer recommendations. • Monitors equipment log related to service and preventative maintenance to ensure compliance with required service and maintenance schedules. • Reports incidences of equipment failure, irregularities in equipment performance and equipment items in disrepair to the manager. • Facilitates service calls to proper repair company for correction of the incident. • Maintains communication with all radiologists to assure quality of service. • Trains technical staff in applying clinical protocols and keeps them abreast of evolving techniques. • Collaborates with the manager and medical director to develop technical assessment of job performance for employee performance appraisals, utilizing objective, measurable criteria. • Effective communication and interpersonal skills • Quality • Actively participates in the departmental Quality Improvement Plan • Manages the departmental Radiation Safety Program • Oversees technical quality standards • Participates in formal and informal process improvement and problem solving to enhance the quality of service to customers • Collects data to support the measurement and tracking components of quality management. Required: • Required Graduate of an accredited school/college of Radiologic Technology. • Graduate of an accredited education program in radiography or magnetic resonance • CPR – BLS certification through American Heart Association (AHA). • Certification and registration by the American Registry of Radiologic Technologists (ARRT) or ARMRIT in Magnetic Resonance Imaging, • Relevant clinical experiences required • Excellent communication and interpersonal skills • Proven skills in leadership, planning and quality Preferred: • Bachelor’s Degree or 3 or more years of experience. #INDC #LI-RW1 Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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