Surgical Scheduler II - GI
Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you had to juggle several people's calendars to find one time that worked for everyone.
What they are checking: Whether they stay organized and patient when one change forces a chain of other changes.
Tell me about a scheduling mistake you made and how you found and fixed it.
What they are checking: Whether they own their errors and build habits to catch them before they reach a patient or surgeon.
Tell me about a time you worked with a coworker to solve a problem that neither of you could fix alone.
What they are checking: Whether they collaborate on problems, which the posting names as part of finding the most efficient schedule.
What would you do
A physician's block time for Tuesday just got canceled and you have six patients booked. What do you do first?
What they are checking: Whether they can triage quickly, communicate with patients kindly and protect the schedule the department depends on.
A patient calls upset because their colonoscopy has been moved twice. How do you handle that call?
What they are checking: Whether they can calm a frustrated patient, take ownership and still stay honest about what they can change.
This role travels to other locations and needs flexible hours. How would that fit with your life right now?
What they are checking: Whether they have honestly thought about the travel and schedule changes the posting calls out.
If a Spanish-speaking patient calls and you do not speak Spanish, how do you make sure they understand their prep and arrival instructions?
What they are checking: Whether they know to use proper interpreter resources instead of guessing on instructions that affect patient safety.
About the work
Walk me through how you would schedule a GI procedure from the moment the order comes in to the day the patient arrives.
What they are checking: Whether they understand that scheduling a surgery touches orders, insurance, prep instructions and the room calendar, not just a time slot.
How comfortable are you working in Epic, and which scheduling or registration parts of it have you used?
What they are checking: How much training they will need before they can maintain the scheduling module on their own.
What do you check about a patient's insurance before you lock in a surgery date?
What they are checking: Whether they know that missing authorization or coverage problems can cancel a case on the day it happens.
Which medical terms do you expect to run into scheduling for gastroenterology, and how would you learn the ones you do not know?
What they are checking: Whether they can read orders accurately and take initiative to close gaps in their clinical vocabulary.
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As published by Endeavor Health.