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Supply Chain Technician, Non-Clinical

SSM Health · WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a mistake in an order or inventory count. How did you fix it?

What they are checking: Whether they are careful with records and own errors rather than letting counts drift.

Tell me about a time you had to lift or move heavy items. How did you do it safely?

What they are checking: Whether they use safe handling and equipment, since this job is physical every day.

Tell me about a time you gave good customer service to a coworker who was frustrated.

What they are checking: Whether they treat clinical staff as customers and stay helpful under pressure.

What would you do

A nurse calls saying a supply they need right now is missing from their unit. What do you do?

What they are checking: Whether they act fast on a patient-care need and then find out why the shortage happened.

How do you behave when you're stocking supplies on a busy patient floor?

What they are checking: Whether they respect patient privacy and stay out of the way of clinical work while doing their job.

Two departments both need the last case of an item. How do you handle it?

What they are checking: Whether they think about patient impact, communicate clearly and escalate to a lead when needed.

About the work

Walk me through how you would receive a shipment, from the truck to the shelf.

What they are checking: Whether they check packing slips against orders and log receipts so inventory records stay accurate.

How do you decide when to reorder an item that a unit uses every day?

What they are checking: Whether they understand par levels and usage so caregivers never run out of what they need.

Why does rotating stock by expiration date matter in a hospital?

What they are checking: Whether they understand that expired supplies can't be used on patients and waste money.

What experience do you have with scanners, inventory systems or keeping order records?

What they are checking: Whether they can keep accurate records of order status, which the job depends on.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling. WI-SSM Health St. Mary's Hospital - Madison Worker Type: Regular Job Highlights: High School Diploma or GED, or equivalent years of experience is required Job Summary: Receives, sorts and distributes all supplies and equipment to various customer locations. Ensures inventory management activities are performed in a timely manner. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Performs functions of supply stocking, receiving, inventory management, distribution and customer service. Works with customers to address supply related issues. • Takes inventory and orders supplies. Maintains accurate records to determine the status of orders. • Receives all supplies and completes necessary computer or paperwork. • Operates computer systems and applications. • Communicates the status of supply orders within and among departments. Fills all orders for customers in a timely manner. • Informs leadership of any supply backorders or problems. • Operates warehouse equipment as needed. • Performs other duties as assigned. EDUCATION EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS • None Department: 8725010033 Supply Chain Mgmt Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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