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Supply Chain Specialist II Logistic Inpatient Inventory Full time Days

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you suggested a process improvement at work.

What they are checking: Whether they contribute to standard work and improvement, as the posting expects of a functional expert.

How have you used KPIs or metrics to track your work?

What they are checking: Whether they understand that the team is measured and they own their part of the numbers.

This role works rotating weekends and holidays. Tell me about how you've handled a schedule like that.

What they are checking: Whether they are realistic about hospital hours and reliable about coverage.

What would you do

A nurse tells you the unit is out of a critical item mid-shift. What do you do?

What they are checking: Whether they act fast for patient care and then find the root cause so it does not recur.

You're asked to help a newer coworker who keeps making ordering errors. How do you handle it?

What they are checking: Whether they can teach patiently and act as the go-to resource the role describes.

Clinical staff sometimes hoard supplies on their unit. How would you address that?

What they are checking: Whether they can work with clinical staff respectfully to fix a habit that drives cost and shortages.

About the work

How do you decide how much of an item to keep on an inpatient unit's shelf?

What they are checking: Whether they understand par levels and balance stockouts against waste and cost.

Walk me through how you receive a shipment and make sure it's accurate.

What they are checking: Whether they check orders against packing slips and handle discrepancies carefully.

What is consigned product, and why does tracking it matter?

What they are checking: Whether they know consigned inventory belongs to the vendor until used, which affects billing and audits.

How do you keep an eye on expiration dates across many supply locations?

What they are checking: Whether they use rotation practices like first-expire-first-out to keep expired product away from patients.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

• Hours: 40 hours per week • Days Schedule: 7:00 AM - 3:30 PM (Works Rotating Weekends and Works Holidays) • Competitive Hourly Compensation . This role is graded as a non-exempt position, meaning you are eligible for overtime. • New employees are eligible for benefits to begin on the first of the month following their start date. The Supply Chain Specialist II, Logistics reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Supply Chain Spec II, Logistics performs the daily activities of various tasks within the Supply Chain team including inventory ordering and replenishment, receiving, equipment, linen, and mail. Will act as a functional expert in key areas, processes, and/or tasks and will provide advice and assistance regarding those within the department. Works in role to meet and exceed established key process indicators (KPI’s). Participates in the design and development of standard work and processes. Provides input on inventory level analysis, consigned product analysis, cost containment, and process improvement initiatives. Assists with communication as directed within the department related to policies, procedures, MDI and standard work methodologies. Work with clinical staff on communication around product changes. Assists all internal customers regarding supply chain logistic issues and communicates with Supply Chain Leadership regarding findings and resolutions. Responsibilities: • Follows standard work and methodologies around inventory, receiving, equipment, linen and mail. • Utilizes standard processes within WaveMark and PeopleSoft to maintain data integrity. • Utilizes problem solving skills to resolve complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with SC Leadership for guidance as needed. • Monitors daily activity to ensure compliance with policies and procedures. • Manages special projects as required. • Works with SC Leadership to develop and document standard work methodologies. • Ensures support of MDI and daily huddles. • Orders and delivers supplies and/or linen to user areas based on par level. Identifies stock shortages and notify management. • Conducts routine audits of supplies, linen, and equipment to ensure inventory accuracy, compliance with par levels, and proper usage. • Identifies and documents discrepancies, expirations, shortages, or overstock; communicates findings to management and supports corrective actions. • Answers incoming calls from users identifying supply needs. • Represents the Supply Chain Department and participates in special meetings as directed. • Maintains work area to ensure a clean and safe environment. • Promotes safety in the workplace, following proper lifting and pushing/pulling techniques and utilizing equipment correctly. • Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager. • Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager, picks up debris outside of regular work area) • Establishes and maintains interpersonal relationships with hospital personnel, while assuring confidentiality of patient information. • Use organizational and unit/department resources efficiently. • Manages work schedule efficiently, completing tasks and assignments on time. • Contributes to opportunities and processes for continuous improvement. • Participate in efforts to reduce costs, streamline work processes, improve and grow the services we provide. • Presents a friendly, approachable, professional demeanor and appearance. • Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly or identifies appropriate person and resources to do so. • Provides directions or help to patients and customers with finding their way. • Use effective service recovery skills to solve problems or service breakdowns when they occur. • Demonstrates teamwork by helping co-workers within and across departments. • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. • Train new employees on processes and policies • May act as a resource and point of contact in the absence of the Operations Coordinator or Supply Chain Manager. Required: • High School Diploma or equivalent; or in lieu of high school diploma/GED, must have a minimum of two years of relevant work experience. • Must exhibit the ability to follow oral and written instructions. • Must be able to communicate effectively with patients, visitors and staff. • Computer literate – MMIS software experience preferred • Must be able to work independently and respond quickly under pressure when problems arise • Good organizational skills. • Ability to think critically Preferred: • Five years’ work experience in a hospital or healthcare environment. • Comprehensive knowledge of healthcare processes and healthcare supply chain. • Associates degree in related field. • Lean/Six Sigma experience Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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