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Supply Chain Business Systems Training Lead

Faith Technologies · Menasha, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a training program you built that people actually used.

What they are checking: Whether they have delivered training that changed behavior, not just filled a calendar.

How do you present complex system steps so people remember them?

What they are checking: Whether they have the clear communication and presentation skills the posting asks for.

What would you do

How would you train category managers who are experienced but resistant to a new system?

What they are checking: Whether they can win over skeptical, senior users by showing real value.

Supply chain leadership wants training done in two weeks, but the process isn't finalized. What do you do?

What they are checking: Whether they can manage expectations and plan around an unsettled process.

How do you work with sourcing category leads to make sure training matches how they really work?

What they are checking: Whether they partner with stakeholders to keep training realistic.

About the work

Which ERP systems have you used, like SAP, Oracle or Acumatica, and what supply chain processes did you run in them?

What they are checking: Whether they know the ERP and supply chain processes well enough to teach them.

How would you figure out what training the supply chain team needs most?

What they are checking: Whether they assess skill gaps with data and conversations before building courses.

Walk me through how you'd train procurement agents on a new purchasing process in the ERP.

What they are checking: Whether they can design practical, hands-on training built around real tasks.

How do you measure whether training improved how the team works?

What they are checking: Whether they connect training to outcomes like fewer errors and faster cycle times.

How do you keep job aids and training up to date when processes change?

What they are checking: Whether they have a plan to maintain materials so they stay accurate.

What supply chain standards or certifications, like APICS, have you studied, and how do they shape your training?

What they are checking: Whether they ground training in industry standards and best practices.

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The full job description

As published by Faith Technologies.

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care . The Supply Chain Business Systems Training Lead is responsible for developing and delivering training programs to enhance the skills and knowledge of the Supply Chain team and other related departments. This role ensures that all team members are proficient in using Supply Chain Business Systems tools, processes, and technologies to optimize workload outcomes. The Supply Chain Business Systems Training Lead collaborates with Procurement Agents, Sourcing Category Leads, Category Managers, Supply Chain leadership and other stakeholders to assess training needs and implement effective training strategies. Ideal candidate will be proficient in ERP software (e.g., SAP, Oracle, Acumatica, etc.) and have a strong understanding of Supply Chain processes, workflows, and industry standards. Will have excellent communication and presentation skills. MINIMUM REQUIREMENTS Education: Bachelor's degree in Business, Supply Chain, Logistics, or Procurement. Relevant certifications such as Certified Professional in Training Management (CPTM) or equivalent are preferred. Experience: Minimum of 4 years of experience in Supply Chain, Sourcing, Logistics or Procurement, with a focus on training and development. Proven experience in designing and delivering training programs. Travel: 30-60%, pre-planned travel to our Excellerate sites. Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday - Friday. However, work may need to be performed at any time on any day of the week to meet business needs. KEY RESPONSIBILITIES • Training Program Development and Delivery: Designs and delivers comprehensive training programs that cover all Supply Chain processes and tools, ensuring continuous professional development for all team members. • Needs Assessment: Collaborates with Supply Chain teams and management to assess skill levels and identify training needs and gaps. • Content Creation and Documentation: Develops and maintains training materials, ensuring they are updated with the latest industry standards and software updates. • Mentorship and Continuous Learning: Designs and manages structured training programs for the Supply Chain team, ensuring alignment with department goals. Collaborates with the Manager, Supply Chain Business Systems and other department leaders to provide tailored training as required by specific projects. • Performance Monitoring: Tracks the effectiveness of training programs through assessments, feedback, and performance metrics. • Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. #LI-Hybrid How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Employment is contingent upon successfully passing a background and drug test

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