Jobs › Centene

Supervisor, Payment Integrity - Appeals & Disputes

Centene · MO · Remote available · $70,100–$126,200 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

Apply at Centene

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How would you lead a team that includes both coding nurses and non-clinical staff?

What they are checking: Whether they can manage different skill sets and get them working well together.

Tell me about a time you testified or presented at a state fair hearing or similar setting.

What they are checking: Whether they can explain coding decisions clearly and calmly under formal scrutiny.

Tell me about a coding question you researched that changed how your team handled a claim type.

What they are checking: Whether they dig into coding detail and share what they learn.

What would you do

Your team is falling short of production standards. What do you look at first?

What they are checking: Whether they can find the real cause, such as workflow or training, rather than just pushing harder.

A health plan leader says code edits are hurting provider relationships. How do you respond?

What they are checking: Whether they can defend accurate edits while being open to adjusting ones that cause more harm than value.

How do you communicate a code editing change across IT, health plans and vendors?

What they are checking: Whether they keep everyone informed so changes do not cause surprise denials or errors.

How do you prioritize escalated inquiries from health plans, claims and providers?

What they are checking: Whether they triage by impact and deadlines and keep people updated.

About the work

Walk me through how a provider appeal of a code edit moves through your team.

What they are checking: Whether they understand the appeals workflow and where delays or errors usually happen.

How do you decide whether a code edit is valid when a provider disputes it?

What they are checking: Whether they use coding guidelines like NCCI and payer policy to make sound decisions.

How do you make sure your team passes quality audits consistently?

What they are checking: Whether they build checks and coaching into daily work instead of reacting to audit results.

Practice this interview out loud.

Offer builds a real interview for this exact role at Centene from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Centene.

Position Purpose: Lead clinical coding compliance nurses and non-clinical team members through the code editing adjudication process that includes prepay compliance, adjustments, and appeals for multiple code editing software systems. • Ensure Coding Analytics team consistently meets production standards and passes quality audits. • Oversee relationships with health plans, claims, and other departments resulting in a significant impact on Centene’s ability to meet key performance indicators. • Identify and implement best practices and operational efficiencies. • Serve as a health plan account liaison by lending expertise to code editing decisions. • Research coding questions and issues. • Provide expert testimony in state fair hearings and to leadership of health plans when discussing state complaints from providers. • Triage and resolve escalated health plan, Claims department, and provider inquires and/or issues. • Responsible for communication across IT, health plans, vendors, and all other affected departments. • Performs other duties as assigned. • Complies with all policies and standards. Education/Experience: Associate’s degree in Medical Billing and Coding, Healthcare, related field, or equivalent experience. 5+ years of account management, nursing, healthcare management, medical billing, or CPT coding, claims, coding analysis and trends, and/or data management experience. Experience using code editing software systems in a managed care organization preferred. Licenses/Certifications: Current state’s RN license or Certified Professional Coder (CPC) preferred. Pay Range: $70,100.00 - $126,200.00 per year At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Apply at Centene