Supervisor, Payment Integrity - Appeals & Disputes
Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
How would you lead a team that includes both coding nurses and non-clinical staff?
What they are checking: Whether they can manage different skill sets and get them working well together.
Tell me about a time you testified or presented at a state fair hearing or similar setting.
What they are checking: Whether they can explain coding decisions clearly and calmly under formal scrutiny.
Tell me about a coding question you researched that changed how your team handled a claim type.
What they are checking: Whether they dig into coding detail and share what they learn.
What would you do
Your team is falling short of production standards. What do you look at first?
What they are checking: Whether they can find the real cause, such as workflow or training, rather than just pushing harder.
A health plan leader says code edits are hurting provider relationships. How do you respond?
What they are checking: Whether they can defend accurate edits while being open to adjusting ones that cause more harm than value.
How do you communicate a code editing change across IT, health plans and vendors?
What they are checking: Whether they keep everyone informed so changes do not cause surprise denials or errors.
How do you prioritize escalated inquiries from health plans, claims and providers?
What they are checking: Whether they triage by impact and deadlines and keep people updated.
About the work
Walk me through how a provider appeal of a code edit moves through your team.
What they are checking: Whether they understand the appeals workflow and where delays or errors usually happen.
How do you decide whether a code edit is valid when a provider disputes it?
What they are checking: Whether they use coding guidelines like NCCI and payer policy to make sound decisions.
How do you make sure your team passes quality audits consistently?
What they are checking: Whether they build checks and coaching into daily work instead of reacting to audit results.
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As published by Centene.