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Supervisor Lab

Medline · Mundelein, IL · $79,000–$119,000 a year · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you prepared staff to talk with an FDA investigator or ISO auditor.

What they are checking: Whether they coach technicians to answer accurately and calmly without guessing or oversharing.

Tell me about an SOP you wrote or rewrote. How did you make sure people actually followed it?

What they are checking: Whether they write procedures that match the work and check that the lab follows them.

Tell me about a time you handled a performance or conduct issue on your team.

What they are checking: Whether they address problems directly and fairly, which matters on a shift with less oversight.

What would you do

How do you supervise both chemistry and microbiology testing on second shift when you can't be expert in everything?

What they are checking: Whether they rely on trained leads and clear procedures while knowing enough to spot problems.

A technician reports a result that's out of spec, and production is waiting on it. What happens next?

What they are checking: Whether they protect the integrity of the investigation even when production pressure is high.

How do you coordinate with the first-shift supervisor so nothing gets lost between shifts?

What they are checking: Whether they run clear handoffs so samples, deviations and instrument issues carry over correctly.

How would you find a continuous improvement opportunity in the lab's workflow?

What they are checking: Whether they look at turnaround time, rework and bottlenecks with data instead of hunches.

About the work

Walk me through how you'd run an out-of-specification investigation for a finished good.

What they are checking: Whether they follow a disciplined phased OOS process and avoid testing into compliance.

What ICH guidance matters most for stability testing, and how does it shape your work?

What they are checking: Whether they know stability conditions and timepoints and why missing one can affect shelf life claims.

What data integrity practices do you expect in a lab under FDA rules?

What they are checking: Whether they understand ALCOA principles and enforce them in daily work, not just during audits.

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The full job description

As published by Medline.

Job Summary Direct and coordinate the activities of employees engaged in the scientific testing of raw materials, in-process materials and finished goods. Develop laboratory staff understanding and utilization of FDA requirements, as well as ISO and ICH guidance. Prepare employees to engage with FDA, ISO registrar, vendors, suppliers, and customers as it relates to the Laboratory. Evaluate laboratory processes and cross-functional interactions for continuous improvement opportunities. 2nd shift: 3PM-11PM Job Description MAJOR RESPONSIBILITIES: • Direct and coordinate the activities of lab technicians including chemical and microbiological testing of raw materials, in process materials, finished goods, stability and project support as assigned. • Confer with other supervisors to coordinate operations and activities within or between departments. Serve as a technical liaison between quality control and other departments, vendors, or contractors. • Participate in out-of-specification and failure investigations and recommend corrective actions. Assist in troubleshooting any quality concerns throughout facility. • Write or review technical reports or documentation such as deviation reports, testing protocols, and trend analyses. Develop or update procedures, policies, or standards. Write and review SOP’s, batch production records, quality records, and general documentation. Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. • Evaluate laboratory practices and process for improvement opportunities while ensuring drug/device/cosmetic requirements are met. Monitor training and qualification of laboratory technicians to ensure compliance to SOPs and regulatory requirements. Evaluate laboratory processes and cross-functional interactions for continuous improvement opportunities. • Assist Quality Department interfacing with FDA, ISO registrar, vendors, suppliers, and customers as it relates to Laboratory and Good Manufacturing Practices including responding with corrective/preventive actions when non-conformances are found. • Management responsibilities include: • --Responsible for the daily activities and outcomes of a group of employees. • --Hiring staff, recommending pay increases, conducting performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. • -- Support and execute laboratory budget. MINIMUM JOB REQUIREMENTS: Education: • Bachelor’s Degree in a technical discipline such as Chemistry, Microbiology, Engineering. Certification / Licensure: • None Work Experience: • At least 3 years of lab experience in the Medical Drug/Device Industry. • Experience with mentoring junior staff. • Experience applying knowledge of laboratory quality systems & regulatory requirements (such as ISO 13485, 21 CRF Part 210/211 and QSR part 820). • Technical writing experience in an FDA regulated industry. Knowledge / Skills / Abilities: • Position requires travel up to 10% of the time for business purposes. PREFERRED JOB REQUIREMENTS: Education: • None Certification / Licensure: • None Work Experience: • At least 2 years of experience in laboratory supervisory or other technical supervisory role. Knowledge / Skills / Abilities: • None Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $79,000.00 - $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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