Jobs › Northern Trust

Strategic Accounts Relationship Manager

Northern Trust · Chicago, IL · $99,600–$169,200 a year · Full time

Posted Jul 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a tactical plan you built to capture flows from a specific investor segment.

What they are checking: Whether they have turned product strategy into targeted actions that produced measurable asset flows.

Tell me about a time you partnered with product and marketing teams to win new business.

What they are checking: Whether they can coordinate internal partners into a single effort aimed at a client opportunity.

Describe a time a relationship you managed went badly. What did you learn?

What they are checking: Whether they can reflect honestly on relationship failures and apply the lessons.

What would you do

A key intermediary's home office has put one of our funds on watch. What do you do?

What they are checking: Whether they act quickly with the right investment and product people to protect the relationship and the assets.

NTAM leadership and the Wealth Client Group want different things from the same client. How do you handle it?

What they are checking: Whether they can align two internal groups around the client without losing either one's trust.

How would you explain the value of an asset manager's solutions to an intermediary that already has many choices?

What they are checking: Whether they can make a clear, specific case for differentiation in a crowded intermediary market.

About the work

How would you build a coverage model for intermediary clients in the Wealth Client Group?

What they are checking: Whether they can segment intermediary relationships and match resources to the opportunity in each.

What is the difference between top-down and bottom-up relationship management with an intermediary, and why do you need both?

What they are checking: Whether they understand that home-office approval and advisor-level adoption are separate battles in distribution.

How do you decide what content and collateral advisors actually need?

What they are checking: Whether they base content on what advisors use with clients rather than what product teams want to promote.

How do you measure whether a strategic account is growing in a healthy way?

What they are checking: Whether they look beyond assets to breadth of products, engagement and the depth of relationships.

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The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. 1. Partner with the Wealth Client Group of NTAM for optimal top-down/bottom-up relationship management driving distribution of NTAM solutions through WCG Intermediary clients. Align with NTAM leadership and sales teams to: • Create targeted tactical plans for specific investor segments and clients to capture flows through a dynamic product-focused strategy. • Partner closely with product and marketing teams to create and execute plans to promote the NTAM offering. Identify appropriate content and collateral needed for consumption to ultimately drive new opportunities. • Design coverage model and resource plan to support sales efforts with existing NTAM clients and prospects, including optimal coverage models and metrics in order to achieve high degrees of success. 2. Identify and address clients and prospects that have the highest probability of product adoption. As progress is made, this role will work closely with partners to introduce additional offerings and deepen client relationships across the firm. 3. Build deep relationships with all intermediary and business partners in your territory to enhance relationship and drive opportunities to retain assets and grow where we can 4. Travel to WCG Intermediary client offices domestically to discuss all above (approximately 20-40% travel) Requirements: • Minimum of 3 years of investment sales experience • Bachelor’s degree and/or relevant proven work experience is required · NASD Series 7 and 66 (or 63 & 65) are required · CFA designation preferred Competencies and Skills: • Knowledge of investment management areas across all products and segments such as fixed income, active and passive equities, cash, alternative investments, securities and international together with other Northern products and services, usually acquired through related work experience, is required to respond to client's needs • Knowledge of national footprint across all channels including, but not limited to: Custodians, wirehouses, independent broker/dealers, regional broker/dealers, registered investment advisors, etc. • Ability to communicate and sell Northern products and services to generate revenue for the bank. • Knowledge of securities and pension industry products and services to compete with other financial institutions. • Negotiation skills are necessary to respond to fee proposals. Salary Range: $99,600 - 169,200 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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