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Strategic Account Manager

Charter Manufacturing · Mequon, WI · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the most complex OEM account you've managed. How did you grow it?

What they are checking: Experience driving growth at large, multi-site OEM customers like the ones this role covers.

Walk me through how you won a major platform or program award.

What they are checking: Ability to win new business through early involvement and technical selling.

Tell me about a time an account was at risk. What did you do?

What they are checking: Recovery skill and honesty when things go wrong with a big customer.

What would you do

A key OEM demands a five percent price cut at renewal. How do you respond?

What they are checking: Protecting margin while keeping the relationship, through value and trade-offs.

How do you work with engineering and operations to make sure what you sell can be made on time and in spec?

What they are checking: Connecting commercial commitments to real foundry capability so promises to customers can actually be kept.

How do you decide which opportunities to chase and which to pass on?

What they are checking: Strategic focus on fit and margin rather than chasing every quote.

About the work

How do you build a five-year account plan when the customer's own platforms are still changing?

What they are checking: Long-range account positioning, which the posting ties to both annual and five-year goals.

How would you position continuous cast iron bar against steel or aluminum for a customer's application?

What they are checking: Value selling around performance and total cost rather than price per pound.

How do you map the decision makers inside a large OEM?

What they are checking: Understanding of complex buying groups across purchasing, engineering and quality.

What does above-market growth mean to you, and how do you measure it?

What they are checking: Commercial understanding of share gains versus riding market growth.

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The full job description

As published by Charter Manufacturing.

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Casting is hiring a Strategic Account Manager! Charter Aarrowcast and Charter Dura-Bar combined in 2021 to form Charter Casting - the world's largest producer of continuous cast-iron bar stock and a leading innovative cast metal solutions provider. • Charter Casting Shawano (formerly known as Aarrowcast) is North America's premier green sand foundry, offering an unmatched range of complex iron casting solutions to leading OEM and Tier 1 suppliers' customers. • Charter Casting Woodstock (formerly known as Dura-Bar) is the preferred choice over steel, castings and aluminum for many applications in various industries, providing solutions that improve performance and result in significant long-term cost savings for customers. The Strategic Account Manager is a senior commercial leader responsible for delivering above-market growth within Charter Casting’s most strategically important, complex, and highest-value OEM accounts. This role leads strategic execution across key customer relationships, driving long-range account positioning and delivering significant revenue growth, margin expansion, major platform wins, and strategic portfolio influence aligned with both annual and 5-year initiatives. Position Details: • Work Location: Remote home office • Travel: Approximately 50% • Preferred Location: Candidates residing in Wisconsin, Illinois, Michigan, Ohio, or Indiana are strongly preferred. What we're looking for • Bachelor’s degree in a related field such as Business, Marketing, Engineering, or equivalent combination of education and experience. • 8 years of outside sales experience in metals or manufacturing environment • Demonstrated success managing large, complex OEM accounts • Proven success in winning large, complex, multi-year programs • Advanced financial acumen, including pricing strategy, margin optimization, and contract evaluation • Executive-level communication, negotiation, and presentation skills • Experience developing and executing comprehensive multi-year strategic account plans Preferred experience • Master’s Degree in Business, Marketing, Engineering, or other related advanced degree • Experience managing complex OEM relationships • Experience negotiating long-term agreements and complex commercial contracts • Advanced proficiency in Salesforce CRM and sales analytics tools • Demonstrated experience influencing cross-functional business strategy What you'll focus on • Lead strategic account plans across Charter Casting’s most critical OEM relationships • Own executive-level commercial relationships and long-term account positioning • Identify and secure major platform wins, competitive displacement opportunities, and long-term commercial agreements • Lead complex commercial negotiations involving pricing strategy, margin protection, and contract structure • Influence portfolio strategy, business planning, and long-term growth priorities aligned with annual and multi-year initiatives • Lead and align internal cross-functional teams to deliver strategic customer commitments • Monitor industry trends, emerging technologies, and competitive dynamics to identify high-value growth opportunities This position may include access to controlled information or technology under U.S. export control laws. Employment may be contingent on either the applicant verifying that the applicant falls under the “U.S. Person” definition (including U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or the employer timely obtaining any necessary export license under federal law. The employer evaluates export licensing on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion, as export license applications can take many weeks to process. #LI-AF1 #LI-Remote #CharterCasting We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

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