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Strategic Account Executive - Enterprise National Accounts

Health Care Service Corporation · Chicago, IL · $78,300–$117,300 a year · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you became a trusted advisor to a client, not just a vendor.

What they are checking: Whether they build the kind of relationship that keeps accounts long term.

Tell me about the largest account you have managed and how you organized the internal team around it.

What they are checking: Whether they can coordinate many internal partners for a complex national client.

What would you do

How do you retain a large national account when a competitor is offering lower administrative fees?

What they are checking: Whether they compete on total value and health outcomes rather than just matching price.

Your client's claims costs jumped this year and their CFO is upset. How do you handle the next meeting?

What they are checking: Whether they explain the drivers honestly and bring a plan, not excuses.

How do you find new selling opportunities within an existing account without hurting the relationship?

What they are checking: Whether they grow penetration by solving client needs rather than pushing products.

How would you explain HCSC's value proposition to a national employer with members in many states?

What they are checking: Whether they can make a clear, specific case for the company's network and services.

A service failure hurt your client's employees. What do you do?

What they are checking: Whether they take ownership, fix the issue fast and protect client trust.

About the work

Walk me through how you would prepare for an annual review with a large self-funded employer.

What they are checking: Whether they use utilization reports and trend data to give the client real insight.

How would you recommend a plan design change to balance an employer's cost with long-term employee health?

What they are checking: Whether they understand plan design trade-offs and can explain them to a client.

What wellness or care management programs have you helped a client adopt, and what results did they see?

What they are checking: Whether they can guide clients on health strategy programs with real outcomes.

Practice this interview out loud.

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The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is hybrid 3 days a week in the Chicago Headquarters This Position Is Responsible For Strategic Oversight And Retention For Enterprise National Accounts. Serve As The Primary Point Of Contact For Customer And Viewed As A Trusted Advisor. Develop Understanding Of Client Business Strategy And Identify Innovative Product Solutions To Balance Costs With Long-Term Health Strategy. Job Description • Retention and Penetration: Retain assigned accounts. Identify innovative product solutions to ensure all selling opportunities are met. Articulate HCSC’s value proposition. • Account Strategy and Analytics: Maintain deep understanding of client’s business strategy to guide research, utilization reports, and other analytics to develop recommendations to meet customer needs. Define core health plan designs, wellness strategy programs and initiatives, and client care and medical management strategy programs and initiatives. • Opportunity Planning: Proactively provide customer reports based on customer and industry experiences, leading industry trends and best practices, and benchmark data to help identify innovative product solutions and cross-selling opportunities. Maintain Salesforce pipeline for reporting. • Relationship Management: Develop and maintain strong partnerships with assigned clients and consultants. Serve as the key client facing partner, guiding clients on balancing costs with long-term group health strategy. • Client Meetings: Participate in quarterly finance meetings with clients; includes identifying and collaborating with key HCSC SMEs. Required Job Qualifications: * Bachelor degree and 4+ years experience in Healthcare Account Management OR 8+ years experience in Healthcare Account Management * Current state agent insurance license or obtain within 90 days * Proven track record of building and maintaining relationships in complex accounts * Sales negotiation and conflict management skills * Knowledge of health insurance industry, products, market trends and competitive landscape * Analytical skills and presentation skills Preferred Job Qualifications: * Bachelor degree Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $78,300.00 - $117,300.00 Exact compensation may vary based on skills, experience, and location.

Apply at Health Care Service Corporation