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Store Team Member

Academy Sports + Outdoors · Springfield, IL · $15.00–$23.00 an hour · Part time

Posted Mar 13, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a customer find exactly what they needed.

What they are checking: Whether they enjoy helping people and take the extra step to get it right.

What sports or outdoor activities are you into, and how would that help you here?

What they are checking: Whether they can share real enthusiasm and product knowledge with customers.

Part of the job is keeping the store looking sharp. Tell me about a time you kept a space organized while things were busy.

What they are checking: Whether they take pride in recovery and stocking work, not just customer chats.

Tell me about a job, team or activity where you had to learn something new quickly.

What they are checking: Whether they can pick up store procedures fast in a short seasonal role.

What would make this a fun job for you, and what would make it hard?

What they are checking: Whether their expectations match a high-energy retail environment.

What would you do

This is a seasonal role during a busy time of year. What does your availability look like, including weekends and holidays?

What they are checking: Whether their schedule matches the store's busiest hours, which is the main need for seasonal help.

A customer is looking for something you don't know much about, like fishing gear or a gun safe. What do you do?

What they are checking: Whether they are honest about what they do not know and find someone who can help.

The store is packed, the line is long, and a customer gets short with you. How do you handle it?

What they are checking: Whether they stay calm and friendly under pressure in a fast, busy store.

You see a coworker struggling with a big rush at the register. What do you do?

What they are checking: Whether they act as a team player and step in without being asked.

How comfortable are you being on your feet, lifting boxes and moving around the store all shift?

What they are checking: Whether they understand the physical side of retail work.

Practice this interview out loud.

Offer builds a real interview for this exact role at Academy Sports + Outdoors from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Academy Sports + Outdoors.

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun. Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose! Your Store Journey Starts Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude, help customers find the gear that fuels their next adventure, share your passion for sports and the outdoors, and keep the store looking sharp and ready for customers. The environment is active, fast paced, and high-energy, which is exactly what makes it fun. Whether you’re guiding someone to the perfect product or learning new skills behind the scenes, you play a key role in helping more people enjoy more sports and outdoors. Click the link(s) below to learn more about each position’s responsibilities and requirements. Sales Team Member Positions: • Outdoor Enthusiast • Sales Team Member Apparel • Sales Team Member Fishing and Hunting • Sales Team Member Footwear • Sales Team Member Sports • Store Cashier • Brand Specialist Logistics/Merchandising/Operations Positions: • Asset Protection Team Member • Custodian • Inventory Control Team Member • Merchandising Team Member • Receiving Team Member Targeted Pay Range: $15 - $23.00. The starting rate of pay may vary based on factors including, but not limited to, location, experience, certifications, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances. Premiums may be based on schedule, or specific work performed. Multiple premiums may apply if applicable criteria are met. Team members may qualify to enroll in a comprehensive benefits package, subject to terms and conditions of respective plans and employment eligibility. Team members are also eligible for a 20% Academy discount. To learn more about our comprehensive benefits package, visit https://careers.academy.com/us/en/benefits . Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

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