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Store Driver

Advance Auto Parts · Waukesha, WI · Part time

Posted Aug 13, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your driving record and experience. Have you driven for work before?

What they are checking: Whether they meet the clean driving record requirement and have safe driving habits.

How would you build a good relationship with a repair shop you deliver to every day?

What they are checking: Whether they see deliveries as a chance to build loyalty and pass useful insights back to the store.

Tell me about a time you suggested a product or service that helped a customer.

What they are checking: Whether they can upsell and cross-sell in a helpful way, which the posting asks for.

What would you do

This role needs you available weekdays from noon to 6 p.m. and to open on Saturday and Sunday. Does that work for you?

What they are checking: Whether they can commit to the specific schedule the posting requires.

You have three deliveries ready and one shop is calling, asking where their part is. How do you plan your route?

What they are checking: Whether they can prioritize deliveries by urgency and distance while keeping customers informed.

Part of the job is collecting on credit accounts. How would you handle a shop that says they can't pay today?

What they are checking: Whether they can handle collections politely and report back accurately.

You're running late because of traffic, and the customer is waiting. What do you do?

What they are checking: Whether they communicate proactively instead of letting customers wonder.

When you're not driving, you'll work the front counter. How comfortable are you helping walk-in customers?

What they are checking: Whether they are ready for the cross-trained sales part of the role.

What would you do if you noticed something wrong with the delivery vehicle before a run?

What they are checking: Whether they put safety first and report problems instead of driving anyway.

About the work

How do you make sure you're grabbing the right part before you leave the store?

What they are checking: Whether they double-check picks, since a wrong part wastes a trip and frustrates a pro customer.

Practice this interview out loud.

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The full job description

As published by Advance Auto Parts.

Job Description Position Responsibilities • Pick, stage and safely deliver parts to pro customers • Pick up returns and cores • Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs • Daily collection of credit accounts • Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries • Assist in upselling and cross-selling products to increase average transaction value • Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot • General stocking including truck stocking, back stock and cycle counts • Maintain knowledge of product inventory and new arrivals to assist with sales • Engage with walk-in customers to understand their needs and recommend appropriate parts or services • Other duties as assigned Success Factors • Safe driving and navigation ability • Ability to use delivery board system • Friendly and persuasive communication • Ability to locate and stock parts Safety knowledge and skills • Operating inventory systems (Back stock) and store equipment • Sales aptitude and customer service orientation • Ability to identify customer needs and recommend solutions Essential Job Skills Necessary for Success as a Driver • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals • Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed • Confidence in engaging customers and promoting products • Willing to learn about new products and sales techniques Prior Experience that Sets a Driver up for Success • Automotive parts experience is preferred Education • High school diploma or equivalent Certificates, Licenses, Registrations • Must have a valid driver's license with an acceptable driving record Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. 


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