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Staffing Coordinator- Northwest Community Hospital - Evening

Endeavor Health · IL · $21.10–$30.60 an hour · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a manager disagreed with how you staffed their unit. How did you handle it?

What they are checking: Whether they can explain decisions with data and stay professional under pushback.

How do you stay organized when the phone keeps ringing and the plan keeps changing?

What they are checking: Whether they have habits that keep them accurate in a constantly shifting job.

How do you communicate staffing problems to the Clinical Care Coordinators before they become a crisis?

What they are checking: Whether they look ahead and raise issues early instead of reacting at the last minute.

What would you do

Three nurses call out for the night shift at 4 p.m. Walk me through how you fill those holes.

What they are checking: Whether they have a calm, systematic process for finding coverage using float staff, per diem and incentives.

How do you decide which unit gets help first when several units are short?

What they are checking: Whether they weigh census, acuity and budgeted workload instead of whoever calls loudest.

A nurse is upset because she was floated to a unit she doesn't like for the third time this month. What do you say?

What they are checking: Whether they can show empathy while explaining fair floating rules.

This per diem role requires 40 hours every two weeks and two weekend shifts in six weeks, 3 to 11:30 p.m. How does that fit your life?

What they are checking: Whether they can reliably meet the per diem commitment the staffing office depends on.

About the work

What scheduling software have you used, and how quickly do you pick up a new system?

What they are checking: Whether they can handle the advanced scheduling software this role relies on.

How do you make sure the hours you record match what employees actually worked?

What they are checking: Whether they are accurate with timekeeping, since errors affect people's paychecks.

Why would you need to track employee certifications and point of care testing competencies when you schedule?

What they are checking: Whether they understand that placing someone without the right competency is a patient safety and compliance risk.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $21.10 - $30.60 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Staffing Coordinator • Location: Northwest Community Hospital - Arlington Heights, IL • Per Diem –This position would require you to work 40 hrs every 2 weeks; 2 weekend shifts in 6 Weeks • Hours: 3:00pm – 11:30pm • Required Travel: No What you will do: • Reporting to the Director, the Staffing Coordinator is responsible for assessing and changing daily schedules as needed. Facilitates maintenance of complete schedules and resolves daily staffing challenges through the use of advanced scheduling software. Responsible for tracking and updating employee demographics including skills, certifications, point of care testing (POCT) and departmental data associated with staffing. Provides accurate record keeping of employees’ actual hours worked to assist with appropriate payment to employees. • Responsible for the assessment of immediate and projected staffing needs and assignment of appropriate and available staffing resources for departments, based on budgeted workload statistics and coverage count reports in conjunction with current and planned patient census. Interfaces with unit leadership and Clinical Care Coordinators to maintain awareness of staffing level issues to proactively adjust scheduling to changing volumes within schedule deadlines. • Maintains updated real-time information in the advanced scheduling system to allow for efficient scheduling of personnel. Facilitates schedule balancing by job, FTE status and shift. Receives call-offs and reviews self-scheduling shift requests. Inputs and edits schedule changes, swaps, PTP requests, leave of absences and other changes which affect employee availability including exception sheet edits for each assigned department and within scheduling deadlines. • Enters and updates, certifications,), and licensure information into the advanced scheduling system. Records orientation schedules, new employee availability and transfers. Assists units with upcoming employee licensure and certification renewal timing updates, as requested. Creates all new hire schedules and holiday staffing schedules for all departments. • Responds to questions from units and staff regarding scheduling issues, employee demographics, skills, certifications, licensure and scheduling system functionality, escalating issues to Administrative Director of Behavioral Health as appropriate. • Adheres to all Northwest Community Hospital standards, policies and procedures. What you will need: • High School Diploma • Minimum of one year of scheduling experience in an automated call-center environment required • Previous healthcare staffing experience preferred. Benefits (For full time or part time positions): • Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) • Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions) • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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