Jobs › Northern Trust

Sr. Manager, Banking & Liquidity

Northern Trust · Chicago, IL · $85,900–$145,900 a year · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through the loan operations processes your teams have handled, from booking to payoff.

What they are checking: Whether they understand loan operations well enough to manage and train the people doing the work.

Tell me about a time you managed a team member who was not meeting expectations. What did you do?

What they are checking: Whether they handle performance management directly and fairly, which is part of this role.

How do you develop people on your team so they are ready for bigger roles?

What they are checking: Whether they invest in career development rather than only managing daily output.

Tell me about a process you redesigned to make it faster or less risky.

What they are checking: Whether they improve how work is done, not just supervise existing steps.

What would you do

Your team made a funding error on a client loan. What do you do in the first day?

What they are checking: Whether they can fix the client impact quickly, escalate properly and find the root cause.

How do you set priorities for a team when volume spikes at month end and everything feels urgent?

What they are checking: Whether they can organize work and short-term priorities under pressure, which the posting lists first.

How would you work with front office bankers who keep sending incomplete loan packages at the last minute?

What they are checking: Whether they can fix upstream problems with partners instead of absorbing the stress downstream.

How do you balance spending time on hands-on operations with time on strategy and team development?

What they are checking: Whether they can handle a role the posting describes as balanced between execution and development.

About the work

How do you build quality control into a loan operations process so errors are caught before they reach clients?

What they are checking: Whether they design controls into the work rather than relying on catching mistakes afterward.

What metrics would you track to know if your loan operations team is healthy?

What they are checking: Whether they measure accuracy, timeliness and risk, not just volume processed.

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The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties : 1. Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work within the Loan Ops team. 2. Responsible to set up and monitor the most effective processes are in place with a focus on quality control. 3. Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to staff 4. Carries out activities that are large in scope, cross-functional and technically difficult 5. Role is balanced between high level operational execution and development, and execution of strategic direction of business function activities 6. Responsible for direct interaction with different committees and/or management 7. Strategic in developing, implementing and administering programs within functional areas 8. Provides input and support to budget management process. Working Model: Hybrid We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Knowledge : • Excellent oral and written communication skills are required. • In-depth Banking Knowledge is required. • Analytical and problem solving skills are required. • Leadership and organizational skills are required to develop periodic goals and to manage and motivate team members towards the goals set. • Excellent influencing and negotiation skills are required. • Working experience and knowledge of risk management and mitigation is required • #LI-Hybrid • #LI-GG1 Experience : • A College or University degree and/or relevant proven work experience is required. • Related Industry qualification (e.g. ACCA) is preferred. Salary Range: $85,900 - 145,900 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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