Jobs › Northern Trust

Sr Analyst, Investor Srvcs HFS

Northern Trust · Chicago, IL · $52,800–$79,200 a year · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you dealt with an upset investor or client. What did you do?

What they are checking: Whether they can resolve investor issues calmly and professionally.

Tell me about a time you had to work to a strict deadline like a dealing day cutoff.

What they are checking: Whether they can handle the fixed dealing cycles that investor services runs on.

What would you do

An investor requests a redemption, but the bank details on the request don't match what's on file. What do you do?

What they are checking: Whether they follow fraud controls and verify independently before paying.

A subscription is missing AML documents, but the money has already been wired. How do you handle it?

What they are checking: Whether they know funds can't be invested until KYC is complete and how to handle the cash meanwhile.

An investor says their statement shows the wrong number of shares. How would you investigate?

What they are checking: Whether they can trace the investor's transaction history and fix the register if needed.

About the work

Walk me through how you would review a subscription document for a new hedge fund investor.

What they are checking: Whether they can check completeness, investor eligibility and AML documents before money is accepted.

Why do we monitor the percentage of benefit plan investors in a fund, and what happens if it reaches 25 percent?

What they are checking: Whether they understand the ERISA plan asset threshold, a key rule in hedge fund investor services.

What makes an investor qualified to invest in a US hedge fund, such as accredited investor or qualified purchaser status?

What they are checking: Whether they know the eligibility standards they check on subscription forms.

How do you keep a share register accurate through subscriptions, redemptions and transfers?

What they are checking: Whether they understand register maintenance and how it ties to the fund's NAV.

How do you make sure trade confirmations and statements go out correctly every period?

What they are checking: Whether they have checks in place for investor-facing documents.

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The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties :1. Ensures proper completion of subscription forms, with reference to requisite qualification requirements and monitoring the number of US and benefit plan investors. 2. Issues trade confirmation, statements and reports to investors and dealing with investor queries. 3. Completes all appropriate AML, KYC and client verification checks. 4. Assists with Issuing and maintaining a record of share registers, if applicable. 5. Assists with redemption payments and maintains client subscription bank accounts. 6. Identifies and manages investor problems/issues and participate in their resolution. 7. Assists in the underlying investor audits. 8. Carries out activities with financial, client, and/or internal business impact. Knowledge :Excellent oral and written communication skills are required In-depth Functional / Industry Knowledge is required Highly flexible and adaptable to change Technical skills / systems knowledge is required Experience :A College or University degree and/or relevant proven work experience is preferred. Related Industry qualification (e.g. ACCA) is preferred. Salary Range: $52,800 - 79,200 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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