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Specialist Footwear

Dick's Sporting Goods · Grafton, WI · Full time

Posted Aug 13, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a teammate learn something.

What they are checking: Whether they can support teammates, which a specialist is expected to do.

Tell me about a sales goal you hit and how you got there.

What they are checking: Whether they can drive sales results, which this specialist role is measured on.

How do you stay up to date on new footwear technology?

What they are checking: Whether they keep their product expertise fresh as brands release new models.

What would you do

A customer has foot pain and asks which shoe will fix it. How do you respond?

What they are checking: Whether they help with fit and comfort without making medical claims.

A parent wants the cheapest cleat for a kid who's growing fast. How do you help?

What they are checking: Whether they respect budgets while still making sure the fit is right.

How do you drive sales without pushing the most expensive shoe?

What they are checking: Whether they sell by matching needs, adding socks or insoles when they truly help.

Several customers are waiting for sizes at once. What do you do?

What they are checking: Whether they can keep the experience personal while managing a rush.

About the work

Walk me through how you'd fit a runner for a new pair of shoes.

What they are checking: Whether they think about fit, gait, arch and use, which the posting focuses on.

How would you help a basketball player choose between two popular shoes?

What they are checking: Whether they can explain differences in support, cushioning and traction in plain terms.

How do you keep the footwear wall stocked and organized when it's busy?

What they are checking: Whether they keep sizes and displays in order so athletes can find what they need.

Practice this interview out loud.

Offer builds a real interview for this exact role at Dick's Sporting Goods from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Dick's Sporting Goods.

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. Help athletes perform at their best by delivering expert footwear guidance focused on fit, performance, and comfort. As a Specialist – Footwear , you will drive sales, support teammates, and create a personalized, athlete-first experience. Grow your impact in a fast-paced retail environment built on teamwork and service. Job Duties & Responsibilities • Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs. • Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity. • Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want. • Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc. • Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). • Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. QUALIFICATIONS: • High School Diploma or Equivalent • 1-3 years of experience • Previous retail or customer-facing experience preferred VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: • Cameras must be on during all virtual interviews. • AI tools are not permitted to be used by the candidate during any part of the interview process. • Offers are contingent upon a satisfactory background check which may include ID verification . If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

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