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Solar Appointment Setter

Sunrun · Aurora, IL · $51,408–$87,288 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Most people will say no or walk past. How do you keep your energy up across a full shift of rejection?

What they are checking: Whether they have the resilience this role depends on, since rejection is constant.

Tell me about a time you had to hit a daily or weekly goal. How did you track your progress?

What they are checking: Whether they are motivated by measurable goals, since appointments set is how this job is judged.

What do you know about renewable energy, and why does it interest you?

What they are checking: Whether they have genuine interest that will come through as believable enthusiasm with customers.

Tell me about a time you got feedback on how you talked to customers and changed your approach.

What they are checking: Whether they are coachable, since new setters improve fastest by adjusting their opener and pitch.

What would you do

You'll work inside partner retail stores, approaching shoppers who came in for something else. How do you start a conversation that doesn't feel like a pitch?

What they are checking: Whether they can open conversations naturally with people who did not come in looking for solar.

A shopper says solar is too expensive. How do you respond?

What they are checking: Whether they can address a common objection honestly by mentioning options like no big upfront cost without pressure.

How do you decide whether someone is actually a good fit before booking them an appointment?

What they are checking: Whether they understand that booking unqualified leads wastes the field consultant's time and hurts results.

You're a guest in the partner's store. How do you make sure the store staff are glad you're there?

What they are checking: Whether they respect the retail partner relationship that makes this whole program possible.

A customer gives you their information and then later says they never agreed to be contacted. What would you do differently to prevent that?

What they are checking: Whether they get clear consent and set honest expectations, which protects the customer and the brand.

About the work

In simple words, how would you explain to a shopper what home solar and battery storage can do for them?

What they are checking: Whether they can make the product understandable without overpromising savings or using jargon.

Practice this interview out loud.

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The full job description

As published by Sunrun.

At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Who We Are We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses. Overview As a pivotal member of the Sunrun retail team, you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Your impact will be measured by your ability to foster relationships, generate enthusiasm for our products, and educate potential customers on renewable energy and storage solutions. This role requires you to proactively schedule appointments and contribute to expanding the Sunrun customer base. Success in this position hinges on your focus on positively influencing every individual you encounter. Potential Earnings: While the average compensation ranges from $51,408 to $87,288 (location and personal success dependent), our top performers can earn up to an impressive $160,000+ per year. Your compensation will directly reflect your impact and effort: • Competitive hourly base pay and uncapped commissions, for generating new solar appointments. • Full benefits package including health, vision, dental insurance, 401K with company match, stock purchase program, paid training, and much more • Earn your spot on an unforgettable getaway to an exotic destination in recognition of your outstanding performance. • Earn the ability to grow your career. Growth and development programs which include mentoring from top industry leaders, instructor-led training, career path tool and 100% tuition coverage on continuing education programs. Qualifications/How You Will Be Successful: • Success in this role relies on strong communication skills, willingness to learn, self-motivation, and a genuine passion for our mission. • You'll need to commit to a flexible retail schedule, including weekends, evenings, and occasional holidays, to maximize your sales success and earning potential. • Reliable transportation within a 15-30 mile radius (on average) is essential for managing a multi-store territory. • This role requires standing and being mobile for extended periods including the ability to lift up to 25 pounds as part of daily responsibilities in a retail environment. While the average compensation ranges from $51,408 to $87,288 (location and personal success dependent), our top performers can earn up to an impressive $160,000+ per year. Average compensation in California (Base pay + Incentives) for the first 12 months ranges from $53,654.40 to $89,534.40 (personal success dependent) Recruiter: Jennifer Bilodeau (jennifer.bilodeau@sunrun.com) Please note that the compensation information is made in good faith for this position only . It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more. The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here . This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com . Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

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