Jobs › U.S. Bank

Software Engineer 2 (AI/GenAI)

U.S. Bank · WI · $98,175–$115,500 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an AI feature you shipped. What surprised you once real users had it?

What they are checking: Whether they learn from production behavior and adjust, which matters for unpredictable AI systems.

Tell me about a time you had to learn a new framework or tool quickly.

What they are checking: Whether they can ramp up fast in a field where tools change every few months.

How do you explain the limits of an AI feature to non-technical partners?

What they are checking: Whether they set honest expectations so the business does not over-rely on the system.

What would you do

A stakeholder wants to use GenAI for a task where you think a simple rule would work better. How do you handle it?

What they are checking: Whether they recommend the right tool honestly instead of using AI for its own sake.

About the work

Walk me through how you would build a retrieval-augmented generation feature over internal bank documents.

What they are checking: Whether they understand chunking, embeddings, retrieval quality and access control in a real GenAI design.

How would you reduce the chance that a GenAI feature gives a customer or employee a wrong answer?

What they are checking: Whether they know practical guardrails like grounding, citations, evaluation sets and human review.

How do you evaluate whether a prompt or model change made a feature better or worse?

What they are checking: Whether they measure quality with repeatable tests instead of judging by a few examples.

What do you watch for around sensitive data when sending information to a model?

What they are checking: Whether they take data privacy and compliance seriously in a regulated bank setting.

How would you control the cost and latency of a model-backed service as usage grows?

What they are checking: Whether they think about caching, model choice and request design to keep a service practical.

How do you write testable, production-ready code around model calls?

What they are checking: Whether they separate model calls behind clear interfaces so the rest of the code stays testable.

Practice this interview out loud.

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The full job description

As published by U.S. Bank.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles. Essential Responsibilities: - Responsible for designing, developing, testing, operating and maintaining products - Takes full stack ownership by consistently writing production-ready and testable code - Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs - Performs analysis on failures, propose design changes, and encourage operational improvements - Makes sound design/coding decisions keeping customer experience in the forefront - Takes feedback from code review and apply changes to meet standards - Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures - Accountable for ensuring all aspects of product development follow compliance and security best practices - Exhibits relentless focus in software reliability engineering standards embedded into development standards - Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation - Contributes to a culture of innovation, collaboration and continuous improvement - Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation Basic Qualifications - Bachelor’s degree, or equivalent work experience - Three to five years of relevant experience Skills/ Qualifications • Developed and deployed AI/GenAI-powered applications utilizing Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), embedding models, and prompt engineering techniques. • Designed and implemented intelligent AI workflows using agentic frameworks including LangChain, LangGraph, Semantic Kernel, and related orchestration technologies. • Integrated Azure OpenAI, Azure AI Services, AWS Bedrock, and other LLM platforms into enterprise-scale applications and business processes. • Built and consumed REST APIs, GraphQL services, and microservices architectures using Java, Python, Spring Boot, FastAPI, and Node.js. • Integrated AI capabilities with enterprise systems, data platforms, APIs, business workflows, and cloud-native architectures. • Leveraged vector databases, SQL Server, PostgreSQL, MongoDB, and related data technologies to support AI-driven solutions and scalable applications. • Implemented containerization and orchestration solutions using Docker, Kubernetes, CI/CD pipelines, GitHub, and DevOps tooling. • Applied expertise in distributed systems, scalability, observability, performance tuning, and high-availability cloud environments across Azure and AWS. • Utilized GitHub Copilot and other AI-assisted development tools to accelerate software delivery, code quality, and engineering productivity. • Demonstrated strong analytical, problem-solving, and communication skills while collaborating with product, architecture, security, and business teams; championed responsible AI, AI governance, model evaluation, and continuous adoption of emerging AI technologies. Location expectations This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

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