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Social Services Coordinator - Marshfield Medical Center - FT

Sanford Health · Marshfield, WI · $16.00–$25.50 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a resident or patient whose family was struggling with a new diagnosis. How did you support them?

What they are checking: Whether they understand how illness affects the whole family and can respond to that emotional and practical strain.

Tell me about a time you disagreed with a nurse or physician about what was best for a patient. How did it go?

What they are checking: Whether they can advocate for the psychosocial side of care while still working well inside an interdisciplinary team.

Why do you want to do social services work in a medical center setting?

What they are checking: Whether they have a realistic picture of the pace and emotional weight of the work and still want to do it.

What would you do

A family member files a grievance saying their mother isn't getting enough attention. How do you look into it?

What they are checking: Whether they investigate fairly, gather facts from staff and family, and close the loop instead of getting defensive.

A resident can't afford their medications and has no family nearby. What resources would you start pulling together?

What they are checking: Whether they know practical community, insurance and benefit resources that actually solve economic problems for patients.

You have a full caseload, two assessments due today, and a family who just showed up wanting to talk. How do you handle it?

What they are checking: Whether they can balance deadlines with the human moments that often matter most in social services.

About the work

How do you run a care conference so the family feels heard and the team leaves with clear next steps?

What they are checking: Whether they can facilitate a meeting with clinicians and families that ends in real decisions, not just discussion.

What goes into a good psychosocial assessment for an older adult?

What they are checking: Whether they know to look at mood, cognition, support systems, finances and history, not just the medical picture.

How do you adjust how you talk with a resident who has memory loss compared with one who is fully alert?

What they are checking: Whether they use age-appropriate and cognition-appropriate approaches, which the posting calls out for adult and geriatric patients.

What does a care plan you've written look like, and how do you know if it's working?

What they are checking: Whether they write measurable goals and revisit them, rather than filing a plan and forgetting it.

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The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: 8 Hours - Day Shifts (United States of America)

 Scheduled Weekly Hours: 40

 Compensation: Salary Range: $16.00 - $25.50



 Union Position: No

 Department Details Summary Serves as a member of the interdisciplinary team in providing assistance with activities, social, emotional and economic concerns of the resident and family, thus enabling them to achieve or maintain an optimal level of functioning. Job Description Utilizes appropriate age-related resident care protocols relating to the physical and psychological needs of adult and geriatric patients/residents. Works closely with additional interdisciplinary team to achieve sound and timely outcomes. May formulate care plans. Facilitates care conferences. Investigates grievances. Completes assessments as assigned. Aligns resources. Possesses a working knowledge of the principles of teamwork and knowledge regarding the impact of illness on the resident/family. Exhibits knowledge and clinical experience in the psychosocial and economic management of problems commonly occurring with an illness. Displays ability to work with growth and development needs of all patient/resident populations. Possesses skill proficiency in verbal and written communication as well as establishing rapport with residents, families and the healthcare team and community. Demonstrates critical thinking skills for independent judgement as well as for active participation with the healthcare team and community agencies. Qualifications Minimum high school graduate or equivalent required. Prior experience in long term care, social services or human services preferred. Based on location, Certified Nursing Assistant (CNA) certification required within six months of hire. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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