Small Business Market Manager

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $77,000-$105,000 Position Summary This position is responsible for the acquisition, retention, and expansion of small business banking customers within assigned branch markets. The role focuses on developing new business relationships, deepening existing client relationships, and delivering tailored financial solutions that align with the strategic objectives of small business owners while supporting overall bank growth. Primary Accountabilities Job Specific • Develop and cultivate relationships with small business customers through proactive outside sales, networking, and community engagement activities • Build and manage a consistent pipeline of prospective business clients through referrals, cold calling, and participation in local business organizations and events • Deliver comprehensive banking solutions including business deposit accounts, lines of credit, credit cards, owner-occupied commercial real estate lending, and treasury management referrals • Open and manage new accounts in accordance with established procedures, including initiating credit applications and identifying appropriate financial solutions • Analyze financial information and credit bureau reports to assess borrower needs, identify opportunities, and support sound credit decisions • Adhere to underwriting guidelines and loan closing procedures, ensuring accuracy of documentation and proper disbursement of funds • Manage and retain client relationships by expanding product utilization across both business and personal banking services • Develop and execute relationship plans that integrate additional Midland resources to support client growth and retention • Maintain accurate and timely activity tracking within the Client Management System • Proactively manage loan portfolios, including minimizing delinquencies through effective collection efforts and ensuring timely receipt of required client reporting • The role requires occasional travel for training, team meetings, and due diligence events. • May require work in a Midland office to ensure collaboration and support of internal and external customers. • Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). • Other duties as assigned. Position Qualifications Education/Experience • Bachelor’s degree in Finance, Business, Accounting, or related field, or equivalent relevant experience • Minimum of 3 to 5 years of direct sales experience in banking or financial services • Demonstrated success in meeting or exceeding sales and production goals over multiple years • Experience analyzing financial statements and loan applications using established underwriting criteria • Proficiency in job-related computer applications and CRM systems • Strong oral, written, and interpersonal communication skills. • Strong organization and time management skills. • Strong attention to detail. • Ability to work independently and as part of a team. At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com . Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT