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Service Technician - Electrician

Faith Technologies · Madison, WI · Full time

Posted May 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your lockout/tagout routine. Has anyone ever pressured you to skip it?

What they are checking: Whether they follow safety procedures every time, even under pressure from customers or schedules.

How do you keep your service vehicle and tools organized so you are ready for the next call?

What they are checking: Whether they take care of equipment and stay prepared, which affects customer response time.

Tell me about a time a customer was frustrated with you or the situation. How did you handle it?

What they are checking: Whether they represent the company well when customers are stressed about downtime.

What would you do

You arrive at a customer site alone and the problem is not what the work order described. What do you do?

What they are checking: Whether they can work without direct supervision and communicate changes in scope with the customer and office.

How do you coordinate your work with other trades on a service call or small project?

What they are checking: Whether they can fit into the schedule with others, which the posting lists as a responsibility.

This job has 60 to 75 percent travel and can include nights and weekends. How do you handle that kind of schedule?

What they are checking: Whether they have realistic expectations about travel and off-hours calls.

About the work

Walk me through how you troubleshoot a motor that will not start in a commercial or industrial setting.

What they are checking: Whether they have a logical troubleshooting method and work safely, which is the core of service work.

How do you make standard motor connections, and what do you check before energizing?

What they are checking: Whether they know motor work and safe start-up checks, which the posting lists directly.

Which NEC rules come up most often in your service work, and how do you stay current on code changes?

What they are checking: Whether they work to code and keep their knowledge up to date.

Describe a lighting or control system you installed or repaired that was tricky. What made it hard?

What they are checking: Whether they have real experience with lighting and basic controls, as the role requires.

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The full job description

As published by Faith Technologies.

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care . The Service Technician I is responsible for electrical service installations, troubleshooting, and maintenance within the commercial and industrial settings. MINIMUM REQUIREMENTS Education: Completion of an apprenticeship or equivalent work experience (8,000 hours) Travel: 60-75% Work Schedule: Between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays. KEY RESPONSIBILITIES • Installs, maintains, and/or troubleshoots basic electrical systems in compliance with the National Electric Code (NEC). • Demonstrates ability to work without direct supervision. • Installs conduit systems, various lighting systems, and basic control systems. • Installs motor feeders and makes standard motor connections. • Cleans and maintains job site, tools, and vehicles. • Develops and integrates project schedule effectively with other trades. • Consistently follows workplace safety procedures. • Displays effective customer relations through utilization of problem-solving techniques. • Participates in toolbox talks, safety audits, and related safety functions. • Immediately identifies, corrects, and/or reports any unsafe acts, conditions, or incidents in a timely manner. • Works as a member of a cohesive team. • Actively participates in Faith’s hiring referral and mentoring program, as appropriate. • Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

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