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Service - Field Service Engineer (FSE) – Nuclear Medicine, CT & PET (NUC/CT/PET) - Scotland

GE HealthCare · Remote · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the most difficult imaging repair you have done.

What they are checking: Whether they have real experience with complex faults on CT, PET or nuclear medicine equipment.

How do you plan your week across sites spread around Scotland?

What they are checking: Whether they can manage travel and workload on their own across a large area.

Tell me about a time you exceeded a customer's expectations.

What they are checking: Whether they go beyond the fix to make the customer's experience better.

What would you do

How do you give remote support to a site in the Highlands when travelling there would take most of a day?

What they are checking: Whether they can guide staff by phone or remote tools to restore service quickly.

You notice during a visit that a site could benefit from an upgrade. How do you raise it?

What they are checking: Whether they can spot business opportunities and pass them to sales without becoming pushy.

How would you explain a PET/CT downtime to a department manager who has cancer patients booked?

What they are checking: Whether they communicate clearly and with care when patient schedules are affected.

About the work

Walk me through how you would troubleshoot a SPECT/CT camera that is producing non-uniform images.

What they are checking: Whether they understand detector uniformity, calibration and quality control on nuclear medicine systems.

What radiation safety rules apply when you work in a nuclear medicine department with radioactive sources nearby?

What they are checking: Whether they respect the extra hazards of working near isotopes, not just X-ray exposure.

How do you work with sales and clinical applications teams to support a customer?

What they are checking: Whether they see service as part of a wider team that shares responsibility for the customer.

What quality control checks do you expect a PET system to pass after a repair?

What they are checking: Whether they verify system performance properly before handing equipment back to clinical use.

Practice this interview out loud.

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The full job description

As published by GE HealthCare.

Job Description Summary We are looking for a Service - Field Service Engineer (FSE) – Nuclear Medicine, CT & PET (NUC/CT/PET) - Scotland who will be providing onsite technical support services for GE Healthcare customers based in Scotland. You will join our Service team that partners with our customers to tackle the evolving challenges of global healthcare. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Essential Responsibilities • Troubleshoot and perform repairs on a wide range of medical imaging equipment, ensuring maximum uptime and reliability across healthcare sites in Scotland. • Communicate clearly and professionally with customers and internal stakeholders to ensure service expectations are met and exceeded. • Collaborate closely with local Sales and Clinical Applications teams to support customer needs and drive solution-oriented service delivery. • Identify and support opportunities for business growth within the region by leveraging technical insights and customer relationships. • When required provide remote technical support to customers, ensuring fast resolution and an optimal customer experience. Qualifications/Requirements • Qualified Technician or Engineer , or equivalent professional experience in medical devices. Field Service experience in a healthcare environment is a strong advantage. • Strong technical and analytical skills , with the ability to diagnose and resolve complex equipment issues. • Self-motivated and independent , capable of working with minimal supervision while maintaining high standards of quality and safety. • Customer-focused mindset , with excellent interpersonal and listening skills. Able to manage differing opinions tactfully and professionally. • Fluent in English , both written and verbal, to ensure effective communication with customers and internal teams. • Valid UK driving license , required for travel across Scotland. Desired Characteristics • Maintains high work standards and attention to quality , ensuring reliable service delivery and customer satisfaction. • Demonstrates initiative and motivation , proactively addressing challenges and seeking continuous improvement. • Plans and organizes work effectively , with strong time management and self-direction. • Possesses excellent communication, listening, and interpersonal skills , fostering trust and collaboration with customers and colleagues. • Exhibits strong customer service skills , handling differing opinions tactfully and constructively—focused on influencing outcomes through empathy and professionalism. Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Behaviors We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Total Rewards Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-MG1 #LI-REMOTE Additional Information Relocation Assistance Provided: No

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