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Service - Field Service Engineer (FSE) – Diagnostic Imaging (Vascular, Surgery X-Ray & Mammography) - UK Midlands (Birmingham)

GE HealthCare · Remote · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role includes one weekend in four and short-notice callouts. How do you feel about that, and how would you manage it?

What they are checking: Whether they truly accept the on-call demands and have a plan to handle them.

Tell me about a mammography or surgical X-ray installation you worked on.

What they are checking: Whether they have hands-on installation experience on the equipment named in the posting.

Tell me about a time you built a strong relationship with clinical staff at a site.

What they are checking: Whether they can earn trust from healthcare professionals, which keeps equipment uptime high.

How do you keep your documentation complete and on time when you are busy?

What they are checking: Whether they treat documentation deadlines as seriously as the repair itself.

What would you do

A theatre team in Birmingham needs a mobile X-ray working for an afternoon list and you are two hours away. What do you do?

What they are checking: Whether they can triage remotely, set clear expectations and keep the customer informed.

You may attend training courses abroad. How do you make sure you bring the learning back into your work?

What they are checking: Whether they apply training quickly and share it with colleagues.

About the work

Walk me through how you would diagnose a system-level fault on a vascular X-ray system that has several possible causes.

What they are checking: Whether they can work through complex multi-technology faults in a methodical way.

How do you use remote diagnostics from a home office to fix problems before travelling to site?

What they are checking: Whether they can make the most of remote tools to save time and reduce downtime.

How do you manage your tools, spare parts and travel across the Midlands and the wider UK?

What they are checking: Whether they can plan logistics on their own without wasting time or missing parts.

What radiation safety rules do you follow when working on X-ray equipment in the UK?

What they are checking: Whether they understand radiation safety duties and protect themselves and staff.

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The full job description

As published by GE HealthCare.

Job Description Summary GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world. Job Description Key Responsibilities • Perform installation, maintenance, and repair of all Xray systems across the Midlands, with flexibility to support wider UK requirements. • Diagnose and resolve complex system-level faults across multi-technology platforms. • Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction. • Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible. • Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service. • Manage tools, spare parts, and travel logistics efficiently. • Complete all required documentation accurately and within deadlines. • Travel approximately 35–40% of the time, with occasional overnight stays. • Attend international training courses as required. • Be flexible to support overtime, short-notice callouts, and weekend shifts Compulsory. (1 in every 4 weekends) Required Qualifications & Experience • HNC (or equivalent) in Engineering or a related technical discipline. • Field service experience (medical imaging experience advantageous but not essential – full training provided). • Strong communication and interpersonal skills. • Self-motivated, organised, and able to work independently. • Experience with remote connectivity tools and diagnostics. • Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting. • Full UK driving licence. • Fluent in English. Desirable Skills • Experience with additional medical imaging modalities. • Knowledge of DICOM and IT/network troubleshooting. • Familiarity with CRM systems. • Project management experience. What We’re Looking For We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles. Successful candidates will be passionate about serving patients, customers, and colleagues, while maintaining a strong focus on delivering the future of healthcare. They will embrace a Lean mindset, seek opportunities to improve processes, and demonstrate entrepreneurial thinking when solving challenges. We value team members who collaborate effectively, support one another, and contribute to a positive working environment where we can win together and enjoy the journey. In addition, we are looking for people who bring flexibility, positive energy, and a general willingness to take on new challenges, adapt to changing priorities, and support the needs of our customers, colleagues, and business. A proactive attitude, strong work ethic, and enthusiasm for continuous learning and development are essential for success in this role. • Technical expertise and a commitment to excellence • A passion to serve patients, customers, and colleagues • Focus on delivering the future of healthcare • A Lean mindset with a drive for continuous improvement • Entrepreneurial thinking and a proactive approach to problem solving • Strong collaboration skills and a team-first attitude • Flexibility, positive energy, and a general willingness to support the wider team and business needs • Adaptability, enthusiasm, and a desire for continuous learning and development Why Join GE HealthCare? As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement. Additional Information Relocation Assistance Provided: No

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